GranularInformation Technology System Analyst III
Mar. 2021 - Jul. 2021• Managed SaaS environment of 220+ applications, $7M budget. • Spearheaded the implementation of both specific applications and automation of processes that increased efficiency, as well as the standardization of the policies necessary for a smooth and effective integration into the platform’s best practices. • Offered strategic planning for sophisticated employee on- and off-boarding processes, vendor solutions, and identity management that helped to improve security and operational efficiency. • Implemented a robust management platform to audit applications, defined ownership, oversaw provisioning, and managed contracts to optimize resource allocation and compliance. • Championed the adoption of Jira, Confluence, and Zoom to develop internal communication strategies, improve collaboration, and streamline project management across the organization.