GENPACTSenior Reporting & Business Analyst P2P
Apr. 2017 - Nov. 2018Bucharest, Romania• Analyze reports and performance data to provide assessments of trends in order to:
- explain variances from goals and prior periods,
- identify indicators of possible performance issues or changes in future business activities
• Coordinate 6 direct reports: 4 junior and 2 senior reporting analysts to perform monthly reports and presentations according to contractual KPIs for P2P and core insurance activities for ~80 FTEs;
• Compile information from various sources into comprehensive documents and manipulate large amounts of data from varied sources; combine and conceptualize information to recommend solutions;
• Produce regular, periodic, and ad hoc business analysis and other reports for Global Customer Leadership;
• Assist with the design of new management reports and analytics;
• Increase effectiveness, accuracy, and speed of all reporting/analytics requirements by automating processes;
• Ensure deliverables meet contractual requirements and established acceptance criteria around quality and performance
• Managing customer project for building and running reporting framework on both in scope and out of scope processes.
• Take part in all contract changes, additions and request for new services, ensuring that contracts and proposals are properly entered into organizational databases and securely maintained. • Single point of contact between the company and 3 different clients, performing monthly billing, accruals, reconcilition and collections; taking part in annual opertional planning by providing data and inputs to FP&A Team.
• Complete project management activities according to defined service level commitments and process compliance guidelines;