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Work Background
Director of Sales Operations
Verdesian Life SciencesDirector of Sales Operations
Mar. 2024Cary, North Carolina, United States
Director, Customer Insights & Experience
AgBiomeDirector, Customer Insights & Experience
Mar. 2022 - Dec. 2023Research Triangle Park, NCCollaborated with commercial and operational leaders to execute commercial offerings, prioritizing the enhancement of customer satisfaction, and achieving shared objectives.
Marketing Programs Director
TKXSMarketing Programs Director
Apr. 2020 - Feb. 2022Morrisville, North Carolina, United StatesOversaw team of 7 personnel focused on interpreting and implementing client incentive programs to ensure accurate fulfillment.
Business Excellence Lead - North America
UPLBusiness Excellence Lead - North America
Apr. 2019 - Apr. 2020Identified, developed, and implemented key business excellence initiatives across all functions in North America to become more customer focused and efficient.
Sales Excellence and Insights Lead
Arysta LifeScienceSales Excellence and Insights Lead
Oct. 2016 - Apr. 2019Cary, North CarolinaAs a member of the Sales Leadership team and Commercial Operations Leadership team, develop and lead a new sales forecasting process that provides a link between customer insights, on the ground sales, inventory, manufacturing needs, and key financial targets to more accurately assess the business.
Distributor Channel Strategy Manager
BASFDistributor Channel Strategy Manager
Oct. 2012 - Oct. 2016Research Triangle Park, NCLed the development and execution of distributor programs. Managed distributor executive plans, action plans, and private label agreements. Responsible for business excellence projects in the areas of supply plan management, supply communications, and distributor strategy.
Supply Chain Planner
BASFSupply Chain Planner
Feb. 2008 - Oct. 2012Managed the raw material, formulations, and packaging planning for key active ingredients at company owned plants and toll facilities in addition to product fulfillment, customer service, regulatory review, SAP system maintenance, and management of capital assets and inventory. Coordinated with plant/facility personnel to meet production deadlines and ensure inventory availability and on time delivery.
Reconciliation Representative
BASFReconciliation Representative
Feb. 2005 - Feb. 2008Reconciliation of sales and inventory of agency accounts that serviced the turf/ornamental and pest control markets with gross sales of $75M. Conducted data analysis and collaborated with customers/distributors, field sales, credit, and materials management to enhance the agency process.
Sales Specialist II
BASFSales Specialist II
Aug. 2003 - Feb. 2005Responsible for sales in the NC, VA and Eastern TN territory. Position focused on aggressive promotion of higher application rates with key customers to secure additional sales and influencing new acres of land by partnering with consultants, applicators and industry educators.
Customer Service Representative
BASFCustomer Service Representative
Aug. 2000 - Aug. 2003Responsible for key accounts. Position focused on utilizing SAP to receive, process and track orders, setting priorities, resolving customer complaints independently, and working with cross functional teams to meet customer needs.
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