Marcos Silva - SAP Integration, EVT

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Work Background

EVTConsultant SAP PI | PO | CPI

Feb. 2021São Paulo, Brasil · RemoteDevelopment, implementation and updating of highly complex integrations through SAP PO including banking systems from Itaú, Bradesco and CitiBank. Development using the main market protocols such as REST, SOAP, SFTP, FTP and JDBC. Working in AMS for support and development according to customer demand using SAP PO and SAP BTP integration tools.

MarsAprendiz SITS - Mars

May. 2018 - Sep. 2019Guararema · On-siteOperational: - Call handling with SLA through the Service Now platform - Support for notebooks and desktops both in contact with the warranty and the first technical service to assess possible problems - Formatting employees’ machines - Support for all meeting rooms in the Guararema and São Paulo offices - Support for large local and international meetings and support for celebrations/openings/promotions events - AVAYA extension configurations for both desktop and desktop/laptop with the basic IPT part - Monitoring the infrastructure of other units in South America through NagVis, assisting in rapid intervention if necessary. Extracurricular activities: Exchange with the Security and End User teams to acquire knowledge of how each area operates within the company. Implementation of Skype for Business in Smart Hubs together with the End User team for the meeting rooms in the Guararema and São Paulo offices for a better user experience, interactivity and practicality. Handover development for the next apprentice who entered the area.

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