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Work Background
Strategic Program Leader at Xerox
XeroxStrategic Program Leader at Xerox
Jun. 2020 - Jul. 2022Guatemala City, Guatemala, Guatemala
Program Manager
XeroxProgram Manager
Jul. 2017 - Jun. 2020Guatemala
Front Line Manager
XeroxFront Line Manager
May. 2014 - Jun. 2017Guatemala
Supervisor
Expert Global Solutions (now Alorica)Supervisor
Mar. 2009 - Apr. 2014GuatemalaIn charge of a group of 15 people Provided support on questions, escalations and real time issues with customers Provided coaching on general skills and calls monitored
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