ElixirrManager
Sep. 2021 - Jul. 2023- Operated as Head of Strategy for major US Sporting Body partnering directly with their CEO, COO, and CFO to shift the organization from a single-product governance organization to a services, product, and marketplace provider. Led top-to-bottom organizational transformation including establishment of Strategy and Membership function, new player and coach marketplace product, customer lifecycle management strategy, and strategic partner program.
- Operated as Head of Strategy for growth-stage African fintech partnering directly with their PE owners, CEO, and Head of Product. Led their successful entry into the US Market from initial assessment to brokering their largest system integrator partnership ($20M committed marketing and sales investment from Fortune 500 SI). - Built and scaled a Fortune 500 Telco’s AI capability, from establishment of their AI strategy to use case prioritization through to build, development, and deployment of live AI enterprise solutions. Operated as Product Manager and led build and launch of Generative AI Prospecting Agent to National Sales Team.
- Partnered with Executive Team of Leading Credit Card Issuer to design and implement new end-to-end onboarding experience for Retail and Small Business segments. Led business case development, all front and back-end design work, and implemented new operating model across CX, Technology, Data, Operations, Fraud, and Compliance teams.