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Work Background
Noregon SystemsDevOps Engineer I
Oct. 2023United States
Kaplan Early Learning CompanySystem Support Specialist
Jun. 2021 - Oct. 2023Lewisville, North Carolina, United States
Ashley Furniture IndustriesDesktop Support Analyst
Apr. 2017 - Jan. 2021Advance, North CarolinaConfiguring, installing, troubleshooting, and maintaining computer and telephone systems
Setting up and configuring scanners, printers. Serving as First point of contact on Networking layer 1 issues Prioritizing tickets and resolving issues according to urgency Updating and maintaining hardware and software inventory and documenting their use
Coordinating with vendors for hardware supplies and collecting latest updates Installing anti-virus software and ensuring no breakdowns in productivity
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