EricssonUX Design Lead
Mar. 2019 - Aug. 2020São PauloAs Design Lead, I am in charge of coordinating people and projects from proposal to final delivery and responsible for team growth, mapping soft and hard skills, creating a knowledge motivation culture, and partner with the company members to shape a strong human centered design. Main atributions: - PDI development
- Team management
- Design Processes
- Performance monitoring As team leader, I am in charge of helping with the evolution and creation of digital products for clients such as: Vivo and Claro, ensuring quality, processes and design consistency using Design Thinking as the basis for designing the value propositions of each product. Seting the vision for the user experience and foster collaboration with product, engineering, and business teams, Developping the right product design strategy and solutions by deeply listening to users, running independent usability studies, or partnering with product teams to refine designs through data analysis