Scott Hammer - Vice President - Chief Information Security Officer, Impact Makers

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Work Background

Impact MakersVice President Emeritus and Chief Information Security Officer

Jul. 2022Richmond, Virginia, United States

Impact MakersVice President - Government, Non-profit, and Higher Education Consulting Services

Sep. 2020Richmond, Virginia, United StatesBuilt Impact Makers' new Government, Non-profit, and Higher Education business unit, developing a $5 MM annual book of business. Developed business unit brand and strategy and managed approximately one-third of the company's business. Led capture and delivery of all government, non-profit, and higher education engagements and developed new capabilities in process automation, data and analytics, and SaaS solution selection, implementation, and management.

Impact MakersPublic Sector Client Partner

Sep. 2018 - Sep. 2020Richmond, VirginiaLed Impact Makers' advisory services to government, non-profit, and higher education clients in Data & Analytics, Cyber security, and Enterprise Agility and provision of user experience consulting, Agile transformation support, and organizational change management in these areas.

Impact MakersPrincipal Consultant

Apr. 2016 - Sep. 2018Richmond, Virginia AreaPrincipal Consultant focused on identifying and meeting needs of Commonwealth of Virginia clients, in: • Data Management • Information Risk Management • Dev Ops • Cloud and on providing advisory services, user experience consulting, Agile transformation support, and organizational change management in these areas. Impact Makers is a for profit company that has gifted its ownership to the community and contributes 100% of its net profits to charities over the life of the company. Impact Makers’ charity partners include the Podium Foundation, Rx Partnership, Family Lifeline, Peter Paul Development Center and FLiPM (Future Leaders in Project Management).

The North Highland CompanyPrincipal and Content Expert

Sep. 2004 - Mar. 2016Richmond, Virginia AreaKey leader in establishing the Richmond, VA office of a global, full-service management and technology consulting firm, through consulting engagements in a wide variety of disciplines, including Procurement, Acquisition, and Implementation Management, Information Risk Management and Business Continuity Planning, IT Strategy, Assessment, and Organizational Design, Business Process Reengineering, and Program and Project Management. * Assisted the Commonwealth of Virginia in procuring, acquiring, and implementing several multi-million dollar business and technology solutions that enabled the Commonwealth to streamline operations and serve the public more effectively. * Assisted the Commonwealth of Virginia in protecting its critical and sensitive information through development and implementation of IT Security Policy, Standard, and Guidelines. * Defined a service offering based on IT policies, standards, and guidelines developed for the Commonwealth of Virginia, and marketed this offering to multiple state agencies, enabling the agencies to meet state requirements and provide appropriate protection of sensitive information. * As a member of North Highland’s IT Management practice leadership team, defined, developed, documented additional service offerings in PMO services, IT Assessement and Alignment, and IT Cost Reduction.

Netstar-1Managing Consultant

Sep. 2002 - Aug. 2004Washington D.C. Metro AreaLed information security engagements for a growing Federally-foucused consultancy. Managed information security consulting engagements, generating annual revenues of over $1 million. - Enabled federal agencies to create secure information technology environments and meet regulatory requirements by implementing effective security policies and procedures. - Improved information security policy compliance at U.S. Department of Labor, enabling it to achieve a grade of “B” on the Federal Computer Security Report Card, the fourth-highest grade of any cabinet-level agency. - Insured security of information technology environments by consulting on systems integration projects.

Capital One Services CorporationSenior Director - End User Services

Sep. 2001 - Sep. 2002Richmond, Virginia AreaManaged six direct reports, total staff of 57, and budget of $5 million. Provided continuous availability of messaging environment, timely completion of network administration work orders, and effective directory security management. Key accomplishments: - Improved on-time completion of work orders from 65% to 98% in three months, meeting customer needs. - Maintained 99.99% availability of Exchange servers, enabling strategic use of messaging. - Reduced directory security violations from 850 to eight in six months, protecting Capital One’s information resources. Team received a Circle of Excellence award for this work.

SunTrust BankVice President Information Technology Strategy

Dec. 1994 - Sep. 2001Richmond, Virginia AreaManaged six direct reports, total staff of 30 operating budget of $75 million, and annual capital projects totaling $35 million. Coordinated strategic technology planning with corporate business strategy and managed planning and engineering for a data, voice, and video network with over 1,300 sites. - Developed strategic planning methodology and used this methodology to produce a strategic network plan, aligning technology direction with business goals. Marketed strategic plan to executive management with Balanced Scorecard methodology, gaining approval for $35 million in capital expenditures. - Improved network reliability to 99.99% through key process and technical improvements. - Designed and engineered network infrastructures, improving network flexibility and reliability while keeping network costs essentially flat. - Replaced long-term contractors with permanent staff saving $1.25 million annually and realized over $15 million in savings over three years through strategic sourcing negotiations with vendors.

The Library of VIrginiaDirector of Network Technologies

May. 1993 - Nov. 1994Richmond, Virginia AreaManaged Intranet, Internet, and Extranet infrastructure and applications, a staff of five project managers and technicians and an operating budget of $750,000 and capital projects totaling $1.2 million. - Directed development of the library's presence on the World Wide Web, providing remote access to elements of the library’s collection throughout the Commonwealth. - Implemented dial-up Internet service, providing access to 2,200 users in 500 libraries. - Consulted with public libraries, enabling them to establish their own Internet presence.

College of William and MaryComputer Systems Engineer

Sep. 1989 - May. 1993Williamsburg, VirginiaDesigned, installed, supported, and maintained mainframe operating systems and networks. - Installed and maintained the college's primary academic computing system. - Managed servers and networks supporting all college computing facilities. - Implemented and managed the college's initial connection to the Internet

Virginia State Corporation CommissionSystems Programmer

May. 1987 - Aug. 1989Richmond, Virginia AreaDesigned, installed, supported, and maintained networks and mainframe operating systems. - Installed and maintained the agency’s administrative computing system. - Converted the agency from 3270 to Token Ring architecture and access. - Supervised computer operations staff and provided end-user support.

Virginia Department of TaxationInformation Center Analyst

Dec. 1985 - May. 1987Richmond, Virginia AreaSupported desktop computing, mid-range computing, and local area networks. - Developed and implemented an agency wide Executive Information System. Managed initial introduction of personal computers into the agency. - Developed agency information center to provide end-user support.

Virginia Department of TransportationHuman Resources Analyst

Apr. 1985 - Nov. 1985Richmond, Virginia AreaProvided systems and end-user desktop computing support.

Best ProductsStandards and Procedures Analyst

Jun. 1983 - Mar. 1985Richmond, Virginia AreaConducted methods improvement and workflow measurement studies. Documented manual and automated systems, documenting study results and reporting them to departmental management.

Virginia Commonwealth UniversityInstructor in English

Aug. 1980 - Jun. 1983Richmond, Virginia AreaDeveloped and taught classes in writing, technical communication, and literature. Consulted with and counseled students.

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