Irene Stout

Sr. Director, Project Management office @National Student Clearinghouse

✔️ ITProject Manager

Irene Stout is a seasoned project management professional with a proven track record in executing complex projects and driving organizational efficiency. As Sr. Director at the National Student Clearinghouse, Irene has played a pivotal role in managing the Agile Project Management Office, where her hands-on approach to portfolio and program management has led to significant improvements in organizational agility and project delivery. She has directly overseen the implementation of in-house Agile training programs and developed automated reporting solutions, which have streamlined processes, reduced costs, and enhanced team capabilities. At Time Warner Cable/Charter, Irene excelled as Director of Project Management & Business Operations, where she was directly involved in the planning, execution, and delivery of critical engineering projects across various business lines. Her practical experience in developing and executing project management roadmaps, including process development, executive reporting, and metrics tracking, has been crucial to the company’s operational success. Irene’s ability to manage substantial budgets while delivering innovative solutions reflects her adeptness at balancing project execution with financial stewardship. Throughout her career at Time Warner Cable, Irene demonstrated exceptional skill in managing complex programs, fostering collaboration across departments, and implementing change management processes. Her hands-on involvement in these areas ensured that projects were delivered on time, within scope, and to the satisfaction of all stakeholders. Irene’s commitment to nurturing talent is evident in her direct mentorship of project managers, where she emphasized the importance of continuous learning and practical application of project management methodologies. Irene holds a Master’s Degree in Information Technology from American Intercontinental University and a Bachelor of Science in Therapeutic Recreation from Radford University, showcasing her diverse skill set and adaptabi

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Work Background

National Student ClearinghouseSr. Director, Agile Project Management Office

Oct. 2017 - Apr. 2024Led PMO at National Student Clearinghouse, driving Enterprise Portfolio Management, Agile Strategy, and Project Management. Enhanced organizational agility through Lean Portfolio Management, Agile Transformation, and Strategic Planning. Reduced costs and improved capabilities via in-house Agile training program. Implemented Clarity for automated reporting and refined project management processes.

Time Warner Cable/CharterDirector, Project Management & Business Operations

Jan. 2016 - Oct. 2016Herndon, VA•Led Project Management and Business Operations teams responsible for budget and delivery of reliable and stable Systems, Provisioning, Network, Wireless, Voice and CPE Engineering projects/programs that support Time Warner Cable's High Speed Data, Phone, Video, Home Security and Mobile business lines. •Developed project management roadmap, setting strategy for the team, including process development, executive reporting, plan of record management and metrics to determine the health of the organization. •Responsible for annual engineering budget of 50+ million across new products, features and services. •Worked with direct manager (SVP of Engineering) and peers (VPs/GVPs of Network, Systems, Voice, Wireless and Access Engineering) to ensure program strategy and communication is efficiently coordinated across the organization.

Time Warner CableSenior Manager, Program Management

Sep. 2009 - Dec. 2015Herndon, va•Managed a staff of Senior Project Managers responsible for management of Systems, Provisioning, Network and Voice Engineering projects/programs that support Time Warner Cable's Commercial and Residential business lines. •Oversee management of tactical execution, resolve escalated issues, aid in prioritizing requests and develop project management process to ensure the organization is following a course of action that is successful and repeatable. •Responsible for developing, maintaining and communicating the plan of record for product, features and infrastructure for various business units. •Collaborate with management on strategy and direction for program team and supporting processes.

Time Warner CableManager, Project Management

Apr. 2007 - Sep. 2009Herndon, VA•Managed a staff of Project Managers responsible for full life cycle management of Systems and Provisioning initiatives. •Developed project managers to improve project management skill sets, including project schedule development, risk/issue management, proactivity/follow-through, business writing and presentation skills. •Responsible for establishing and managing change management process, to include intake of requests, review by appropriate stakeholders, approval by management and acquisition of level of effort from all impacted engineering teams.

Time Warner CableSenior Project Manager

Dec. 2004 - Apr. 2007Herndon, VA•Implemented project life-cycle processes supporting the provisioning team. •Acted as the single point of contact for provisioning projects, leading cross-functional team meetings on a weekly basis. •Developed project schedules and tracked from concept through to deployment, problem solving ways to bring the critical path tasks back in line with the overall project end date if an individual item slipped. •Coordinated with management to estimate timelines for all projects and prioritize as needed. •Ensured reports were completed timely and accurately, presenting on a weekly basis to management and stakeholders, escalating items of importance. •Worked with the provisioning director to monitor and adjust resource allocation to meet the needs of the project schedules as priorities changed.

Time Warner CableProject Manager

Jul. 2002 - Dec. 2004Herndon, VA•Responsible for managing multiple projects supporting the Commercial Services Sector. •Coordinated with cross-functional team members to build and implement full life-cycle project schedules. •Facilitated the creation of all necessary documentation including: project requirements, functional specifications, design documentation, test plans, and operations and user guides. •Tracked development and quality assurance testing, reporting deviation to stakeholders. •Facilitated weekly meetings, to include in house as well as virtual team members. •Worked with product team and management to implement and modify project processes. •Trained and mentored fellow project managers as needed.

MCI/WorldComProject Manager

Nov. 2000 - Jul. 2002Ashburn, VA•Responsible and accountable for several large scale network migration projects, coordinating from the ground up to involve design completion, creation of the project plan, kick off meeting, and establishing processes and procedures to be utilized throughout the project. •Facilitated weekly meetings, both internal and in person with the client, coordinating everyone’s efforts to ensure projects completed on time and within budget. •Problem solved numerous issues on a daily basis concerning assigned projects as well as covering work for peers and management when needed. •Provided weekly reports to management on the progress and setbacks involved in each project.

MCI/WorldCom (Consultant for Intech)Project Manager

May. 2000 - Nov. 2000Tyson's Corner, VA•Worked directly with account managers and technical staff to identify migration opportunities. Provided support to estimate time and resource requirements, locate necessary contacts and documentation, identify risk elements, and determine soundness of the solution’s ability to meet the customer’s objectives. •Utilized Microsoft Access database to track progress and issues with account migrations. •Generated and analyzed Concert Migration Reports for various levels of management.

SprintProject Specialist

Jan. 2000 - Apr. 2000Reston, VA•Implemented International Toll Free Services (ITFS) and Universal International Toll Free Number (UIFN) services, including application of service fees, internal database records, international translations and end-to-end testing of services within customer requested service date. •Analyzed and resolved pre and post implementation issues and expedited process changes to reduce downtime and resolve real and potential errors.

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