Konstanca Gajger Djordjevic

Translator/ Market Researcher/ Customer Support Specialist @Freelance

💸 Marketing👍 Sales & BizDev🧨 Consulting🧮 EducationCustomer Researcher

With a Master’s degree in Spanish Language and Hispanic Literature and over 20 years of professional experience, I am an expert translator working with language pairs such as English-Serbian, Spanish-Serbian, French-Serbian, French-Spanish, and French-English. My specialty areas include medicine, sports, tourism, banking, finance, literature, arts and crafts, applied arts, and more, alongside linguistics and everyday correspondence. In addition to translation, I bring valuable experience as a customer support agent, personal assistant (both onsite and remote), and in the market research industry, where I am continually expanding my knowledge and skills. 🌎 Translation As a skilled translator, I adeptly navigate multiple language pairs, including English-Serbian-English, Spanish-Serbian-Spanish, French-Serbian, French-Spanish, and French-English, covering a wide range of subjects from medicine to the arts. 📞 Customer Support With extensive experience in customer service, I provide excellent support, ensuring client satisfaction and seamless communication across various sectors. 📈 Market Research Deeply involved in the market research industry, I am committed to further education in this field, offering insights and analysis that drive success. 📝 Personal Assistance As a seasoned personal assistant, I offer robust support both onsite and remotely, efficiently handling tasks to assist professionals in managing their day-to-day activities and projects. Ready to bring my extensive skills and experience to your project, adding value with precise translations, outstanding customer support, insightful market research, and reliable personal assistance. Let’s connect!

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Work Background

FreelanceMarket Researcher

Apr. 2021

Self-employedFreelance Translator

Mar. 2021Belgrade, Serbia

Field Scope InternationalProject Coordinator

Apr. 2019 - Mar. 2021London, United KingdomProject Coordinator • Planning, implementing, controlling, analysing and reporting on gathered information • Investigating market activity • Calling prospective respondents and working on surveys for market research • Performing data entry work and electronic data collection • Coordinating research projects • Qualitative & quantitative research • Booking in people for focus groups and in-depth interviews • Recruiting participants from a data base to market research sessions • Dealing with admin project related issues such as sending out invitations and confirmation calls • Proactively managing projects to ensure all deadlines are met • Ensuring all fieldwork is carried out to the required quality

TV Arena Sporttranslator

Nov. 2010 - Mar. 2019Belgrade, Serbiatranslating sport related TV shows, subtitling

Islam HouseFreelance Translator, proofreader

Aug. 2016 - Apr. 2018BeogradTranslation and proofreading of religious texts

UNICEF Serbiaon contract translator

Mar. 2008 - Jan. 2014translating documents from/to English, proofreading

KBC Bankaassistant to the CEO

Jun. 2010 - Nov. 2010Belgradetaking and translating minutes, organizing staff meetings, interpreting, taking care of business correspondence

Ministry of Labour (Serbia)administrative assistant/ translator

Apr. 2008 - Jun. 2010Belgrade