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Chief Executive Officer
Latin Business GrowthChief Executive Officer
Jan. 2023Boston, Massachusetts, United StatesEres dueño o gerente de un restaurante? Esto es para ti! Curso de Inglés para meseros en Estados Unidos. Este curso está diseñado para mejorar tus habilidades lingüísticas y de comunicación en el entorno de un restaurante, asegurando que puedas ofrecer un servicio excepcional y conectar eficazmente con tus clientes. ¡Inscríbete hoy y comienza a transformar tu capacidad para brindar un servicio impecable! https://latinbg.learnworlds.com/course/ingles-para-meseros
Chief Executive Officer
Skytop Digital ServicesChief Executive Officer
Jan. 2021United StatesMBE Certified - Hey there! At Skytop, we offer various digital services to help you take your business to the next level. From updating products on your website to consulting, SEO, integration on your site, managing your Google or social media ads, remote recruiting, and even corporate translations – we’ve got you covered! We know that running a business can be tough, so we’re here to support you every step of the way. Our team of experts is ready to work with you to make things happen and achieve your goals.At Skytop, we’re on a mission to help small and medium businesses succeed in today’s digital age. We’re a creative digital marketing company that offers a full spectrum of digital services to businesses of all sizes. Whether you’re just starting or looking to take your business to the next level, we’re here to help. Our approach is flexible and objectives-based, meaning we prioritize your business’s needs to succeed. We take a business partner approach, which means we work closely with you to develop growth-oriented online marketing strategies that positively impact your business. We believe in open and transparent communication. We’ll be there every step of the way to answer your questions, provide guidance, and get you the results you’re looking for. We’re passionate about bringing technology, knowledge, and instruments to make your business thrive and optimize your efforts. At the heart of our approach is our commitment to coaching and empowering small businesses by offering the same industry-leading tools big corporations use. Our ecosystem of services covers everything marketing and business-related, so you can be sure that we’ll have all the tools you need to succeed. With our consultative approach, you’ll benefit from our industry knowledge and expertise. We’re not your typical marketing agency – we’re here to be a trusted partner for your business and to help you achieve your goals.
Program Manager
AdeccoProgram Manager
Jul. 2020 - Mar. 2021United StatesManaging Client DoorDash nationally for its Grocery and Convenience operations.
Chief Executive Officer
Kikos Coffee & TeaChief Executive Officer
Mar. 2019 - Aug. 2023Boston, Massachusetts, United States#1 LGBTQ and Minority owned Coffee and Tea company in the USA Kikos Coffee & Tea imports high quality Colombian Coffee. We are fair Trade Certified and LGBTBE® Certified. (Certified LGBT Business Enterprise). "Certified Diverse Supplier, Vendor" Wholesale Retail Corporate Gifts Employee Perks - Offer your employees perks that can be used regularly and on products of daily consumption. Every day when your team drinks and smell a cup of coffee and tea at home will remember how great is to be part of your team! Support Local! Support Diverse! Support Small Businesses! Visit our website now! www.kikoscoffeeandtea.com and get yours! A great cup of coffee and tea is never too far away with Kikos!
National Accounts Strategic Program Manager Onsite Google Projects
AdeccoNational Accounts Strategic Program Manager Onsite Google Projects
Nov. 2016 - Sep. 2019Greater Boston Area● Sole responsible to Manage client: Google Express (New England) and Google Waymo (Michigan) and supporting multiple Google projects across USA acting as a Business Partner ● Support business in LATAM (LatinAmerica) ● Created and implemented a national Associates incentive plan working across agencies for client. ● Created, developed, and implemented new staffing model to adapt to changing market conditions. ● Manage relation with client at a national level in multiple projects ● Create, develop and led change management strategies across the country to meet (KPIs) Key Performance Indictors and SLA, including but not limited to plan, document, communicate, create tools, and presentations to stakeholders. ● Responsible for working with key stakeholders to evaluate and drive business decisions, development of launch plan, and identification of critical path in an ambiguous environment. ● Meet goals, reduce cost and increase efficiency by analyzing metrics and propose new ones to achieve changing business goals. ● Developed and implemented Adecco - Google Express search strategy process for HC in California. Included but not limited to the creation of tools, metrics, guidelines, strategy, etc ● Responsible for client and associate engagement, HR cases, billing and finding to the root cause to solve specific issues ● Strategically define objectives and hiring needs of Adecco - Google Express with client, always achieving 96%-100% of staffing requirements ● Managed the hiring/onboarding processes in accordance with client/organizational requirements. Always meeting staffing needs ● 96%-100% ● Ensures compliance and safety requirements are met, including conducting injury investigations ● Manage HR Cases and performance review following all federal, state and local regulations ● Created Standard Operating Procedures (SOP) to improve metrics, compliance and operation overall
Talent Acquisition Manager - Partner
JLP Solutions Executive SearchTalent Acquisition Manager - Partner
Jan. 2013 - Nov. 2016Greater New York City Area• Leading and generating targeted Executive Search strategies for all levels of positions, using tools such as heavy cold calling and direct sourcing, business magazines, database mining, client referrals, social media advertising, networking, professional communities and organizations, etc. • Managing and negotiating both the selection and offer process for clients including but not limited to, candidate compensation, benefits, relocation, and orientation process • Interviewing candidates in different countries using and creating different approaches based on client’s requirements; including but not limited behavioral or competency, group, panel, video, and assessments • Created Executive Search processes and quality standards in order to give the best quality to clients, reflecting subjective processes into metrics • Consulting clients in additional aspects of Human Resources, including but not limited to labor law, change management, and business development • Managing Human Resources area of the client Peter Burgos CPA, PC o Managed talent search life-cycle from search kick-off through closure to ensure all goals are achieved; complying with local, state and federal regulations o Interviewed candidates using and creating different approaches based on client’s requirements; including but not limited behavioral or competency, group, panel, video, and assessments o Worked with hiring managers to define the specifics of the jobs including company needs, responsibilities, requirements, compensation, company culture, etc; always giving feedback about the market, possible strategies, salaries, and possible barriers o Created the human resources department; including, changing corporate culture, and the development of HR processes, job descriptions, benefits, manuals, training materials, ATS software, and polices to comply with Federal, State and Local labor law o Managed internal and external vendors
Executive Search Team Leader (Operations Director )
SELECTOR - Consultoría en Talento HumanoExecutive Search Team Leader (Operations Director )
Jul. 2012 - Jan. 2013Colombia - Bogotá• Led Executive Search jobs; supervising a support team, from the definitions of the search strategy to the placement of the final candidate, using different approaches such as; complying with labor regulations • Interviewed candidates using and creating different approaches based on client’s requirements; including but not limited behavioral, group, panel, video, and assessments • Used multiple resources such as Social Media and Job Sites, LinkedIn, proactive search, networking, database mining, social media, etc. • Managed multiple accounts (CEO, HRVP, HR Managers, etc) • Elaborated different reports to clients, including competency based, job description, and others • Responsible for the creation, optimization, and standardization of company Executive Search operation procedures • Developed and implemented a consultant digital system/ATS - Applicant Tracking System -(SIE-“Arroyo”), where all operative, commercial, and consulting (accounting, executive search, database management, etc) areas are integrated, as well as developed a metric system to measure quality, reducing data entry processes in all areas in more than 50% • Responsible for commercial and strategic development of the company, generating and managing new clients, as well as increasing market share
Senior Associate
Spencer StuartSenior Associate
May. 2011 - Jul. 2012• Led Executive Search jobs; supervising a support team, from the definitions of the search strategy to the placement of the final candidate, using different approaches; complying with labor regulations • Interviewed, evaluated, referenced, and selected top executives in different industries and countries, using different interview approaches (behavioral, standard, video, panel, telephone, and assessments) • Developed and implemented top Executives Search strategies for first and second level positions • Managed accounts and relations with local, national and international clients • As a member of LATAM Quality Control group, led the Quality Control Program in Colombia and Venezuela, measuring metrics, implementing best practices, and working with HQ to create a global quality plan • Created and developed a Quality Control handbooks for Colombia and Venezuela • Trained employees in Colombia and Venezuela in quality control procedures • Increased Quality metrics in Colombia and Venezuela in more than 50% for first quarter in 2012 • Created and implemented a strategy to change a 50 year old culture, to new practices in Quality • Developed a solid understanding of the client’s industry, including specific information regarding competitive landscape, strengths, and weaknesses, stock performance, and organization
Associate Manager and Special Projects
Pfizer PharmaceuticalsAssociate Manager and Special Projects
Apr. 2010 - Apr. 2011Greater New York City Area• Created handbooks for different processes, and assisted integrating Wyeth colleagues to Pfizer • Efficiently created colleagues engagement initiatives for the business unit, and participated and developed necessary improvement initiatives for the department in human resources, quality and processes related • Analyzed, reported and interpreted metrics for decision making process • Optimized processes, reducing times of the processes (of PI, PPI, Re-List, RC Members Lists, Re-list) in more than 70% • Managed nationally and worked collaboratively in multiple projects (PI/PPI, Medication Guides, Review Committee Members Lists, Re-list) • Developed new processes and effectively trained agencies and colleagues, reducing communication barriers • Led and supported brands in the Commercial Operations area, and managed nationwide creative and production agencies for Pfizer (Caverject, Depo-Sub Q, Estring, Norvasc, Lybrel, Elelyso, Thrombin, Alsuma, Duo Dote, Xanax, Zoloft) • Maintained brand project integrity for Legal, Medical and Regulatory
Human Resources Intern
The New York TimesHuman Resources Intern
Sep. 2009 - Dec. 2009Greater New York City Area• Coordinated training components for a major ¡§Manager Excellence ¡§corporate initiative • Developed training materials based on metrics • Maintained office supply inventory and employee time-off records • Processed and followed up on Accounts Payable transactions • Coordinated employee perks distribution and vendor days/special events • Created and proposed project management forms and timelines • Communicated continually with both internal staff and external business partners
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