NestleLearning And Development Specialist
Nov. 2021Arizona, United StatesSupport HR across the zone, DE&I, Supply Chain and Procurement, and L&D Advisors with all logistical training needs
• Manage the administration of the Learning Management System to make training courses available to learners, schedule courses, track completion and update employee transcripts
• Translate learning and development strategies to determine how they can best be deployed through the LMS
• Manage logistical requirements for events such as corporate training programs: registration, room and conference space reservation, food & beverage selection, audiovisual coordination, rooming list management, ground transportation and activity coordination. Provide support to facilitators and trainers
• Maintain complete records of all events related transactions, collaterals, and materials
• Provide support for event set up, management and breakdown. To include prepping event material, setting up the classroom (when applicable), working with AV and facilities to check the room and ensure readiness for the facilitator and managing the room cleanup of materials following the event
• Provide second tier learner support, troubleshoot issues including course functionality, completion status and transcript issues, identifying the best resolution, engaging providers
• Support the integration of new functionality and capability within the LMS, in alignment with Global standards
• Advise clients on LMS and recommend the most advantageous solution to achieve learning objectives
• Prepare and share learning metrics with clients and recommend changes to programs delivery
• Build deployment/implementation plans intended to meet launch dates, which incorporate adequate time for building, testing and validating components of the solution
• Liaise with third party vendors to ensure compliance with Service Agreement
• Respond to any Legal, Governmental or Audit requests for training-related information in a timely and confidential manner
• Instruct and educate other admins on the LMS