Filiz Tunali - Private Client Manager, Galvan London

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Network Power<100 people

Roles

👍75%

Sales & BizDev

🔥25%

Startup Founder

✔️25%

Geos

🇦🇪25%

United Arab Emirates

🇿🇦25%

South Africa

Work Background

Galvan LondonPrivate Client Management

Jan. 2024London, England, United KingdomResults driven Client Developer, demonstrating consistent client account growth, building long term business to achieve annual growth, directly engage, build and grow client relationships, identify needs of new and current clients. Market research to develop business models to expand brand social engagement, excels in reporting, research and client relationship development. Expert in Business communications in development of new and previous leads and opportunities to grow a loyal and active client base. Trusted advisor providing elevated cleint services and strong business focus. Self-generator of leads, signing strong cleint accounts and providing client lifetime revenue growth.

Galvan LondonBusienss development Manager

Jan. 2024

BalmainSales Manager

Jul. 2022 - Dec. 2023London Area, United KingdomResponsible for hitting and managing personal and annual sales targets, understanding store annual profits and growth with Store Director. Sales growth success from a focus on VIC development. Identify new VIC accounts locally and globally, trusted with TOP tier account management. Create with the team new and innovative seasonal launches to boost sales across the brand. Have a clear understanding of the brands vision and be able to cultivate this within the vm appearance across store. Launch new accounts, develop these relationships to make sure the brand has the highest awareness of its growth sector in clientele . Having a proactive approach to new projects, seasonal launches and being able to execute this seamlessly. Runway Season and seasonal dinners planning. VIC CRM database development. The ability to be resourceful and working for a fast paced, rapidly growing brand. Building and managing the sales team with Store Director.

Bottega VenetaVIC Client management

Oct. 2018 - Nov. 2023Sloane Street, LondonA senior pivotal position HNW International, client -focused on delivering an unparalleled level of service to develop structure monthly and annual sales growth across sales departments in London. Involving fostering new accounts, developing interest via focus on supporting direct client requirements and orders, whilst maintaining top European Accounts, (UK-Monaco-Dubai) and digital relationships with client accounts and the brands most esteemed clientele. Primarily responsible for retaining the brands highest clientele, and supporting the London Sales team to create the pinnacle of customer-centric service excellence. Responsible for nurturing long-term relationships that elevate Bottega Veneta Sloane St boutique, ensuring a distinctive and luxurious personalised experience, including tailored experiences and monitoring sales activity across digital platforms. Extensive sales planning annually, including strategising and executing sales plans, upselling and cross selling and collaborating with the sales team to identify opportunities to support Client appointments.Overseeing the entire sales process for VIP clients, from order placement to delivery, ensuring accuracy, timeliness and exceptional professional etiquette.

William & Son LondonSales Specialist Clothing Deptartment

Jul. 2018 - Oct. 2018Bruton Street, MayfairLeading, luxury clothing stylist working in the go to destination for town and country living in Mayfair, William & Son. Arranging looks of distinguished town and country wear to members of British and International aristocracy. As a stylist I offering bespoke assistance to clientele requiring styling for Town and Country sport looks. Arranging ladies and gentlemens' tailored outerwear with elegant accessories suitable to the desired event. Building a lasting relationship with clientele within the boutique and externally, with honesty and professional advise to aid the clients requirements. Dedication to a all around service to refreshments instore, to personally organising home deliveries and preparing International postage with the packing department. A commitment to excellence in client relationship development, through open personal communication, individual assistance to build trust through honest and reliable service. Providing guidance through the boutiques various departments of curated fine goods such as leather, fine jewellery, homeware, watches and silver with full time dedication and knowledge in our bespoke clothing collection.

REDValentinoSenior Sales Associate

Nov. 2017 - Jul. 2018Sloane StreetPersonalised styling in boutique through client relationship management at RED Valentino Flagship store, Sloane Street London UK, Awarded Brand Boutique of the year 2018. Connecting with clientele who require dedicated service to curate their personal style each season. Tailoring perfected looks for RTW daily style, to elegant evening wear necessary for extreme high-end social events such as Wedding guests, balls, galas or religious celebrations. Excelling in CRM, with loyal follow up and well managed relationships via avenues of communication such as WhatsApp, txt and email. Updating clientele regarding newly delivered pieces, based on various personal interests or requirements. The ability to successfully source, order and transfer pieces requested in size and colour variations ahead of client-set deadlines. Reliable brand ambassador, portraying the uniqueness of our collections at all times. Broadcasting strong brand awareness by discussing inspirations and evolution behind seasonal, themed collections. Exercising sales vision using Key Selling Points and personalisation of unlimited luxury service and hopsitality. Providing pinning and a tailoring service to clientele.

FluidityStylist Assistant

Mar. 2015 - Jul. 2017Henley-on-Thames, United Kingdom Responsible for providing sales support, excellent customer service, and administrative support, indirectly driving sales, increasing customer conversion and retention by providing a consistently superior level of service as well as introducing new customers to Fluidity and creating loyalty.

Tunali DesignFreelance Fine Artist / Designer

Jan. 2014 - Apr. 2016http://www.tunalidesign.comI consult and receive Commissions from New Businesses and Professionals who are looking for Creative Direction, Logo Design, Graphic Design and Creative Art Works. I meet with the professionals in person to discuss their needs and what I can do to further their Professional endeavors. I will take the design process in progressive stages from initial design to first drafts then to a final product. The Professional will be involved in the process in order to keep a mutual understanding of development, and to make sure their business needs are fully satisfied.

Opera Holland ParkStage Management Assistant

Jan. 2014 - Dec. 2014Holland Park, LondonAssist the Direction from Stage Management, to obtain props needed by the Opera, assist in organising actors.

Gant ABSales Assistant

Oct. 2012 - Feb. 2013Richmond, UKWorking in a luxury environment I became part of a high-profiting team who worked closely together to achieve a high status in the surrounding GANT stores. We pushed our goals, looked only to give our customers the best advice and friendly services possible. I worked on quality checking the departments I was allocated, keeping displays and visuals to a top degree. Learning stock and labels to have in-depth knowledge of our products for a quality service to customers seeking advice. Being with a customer the whole journey from the floor to the till to gain a maximum relationship and to keep consistency of service for their visit.

MawiHead of Design

May. 2010 - Jun. 2011London, Dalston KingslandWorking closely with Creative Director of Mawi London, Mawi Kevlom, I was responsible for calling meetings with the different teams within the office to discuss sales campaigns, email send outs, Lookbook designs, Moodboards and future projects coming up. I was responsible for Artwork, Lookbook Design and Layout, Email Signature Design, Creating and Conversing with Mawi about all artwork production, organizing meetings, keeping to tight deadlines, organizing my own files, editing and sorting through files and preparing presentations to Sales and Marketing Teams, designing twitter background, designing an online store, desinging seasonal advertising campaigns to send to customers.

Tout NouveauLifestyle Artist

Jan. 2010 - Dec. 2011London, UKAfter exhibiting in London I was approached by up and coming UK Fashion and Design E-Shop, Tout Nouveau to sell my artwork under my own name as a ‘Lifestyle’ Brand for the Home. Prints of my artwork were available for sale in the Shop. Working alongside a collective of Design Graduates in different areas of Fashion and Design, I designed and framed my own Prints. Sales were discussed monthly with meetings and a small scale Launch was celebrated in Liverpool Street. New artworks were selected for sale seasonally to compete with popular changing styles of fashion.

Chelsea Football ClubArtist

Jan. 2010 - Dec. 2011Chelsea, LondonAfter exhibiting my work in a gallery in Angel London, Juliana De Angelis Member Services Manager at Chelsea Football Club invited me to exhibit as at a Solo Exhibition at Chelsea Football Clubs Health Spa, Chelsea Club. The exhibition held eight framed artworks, large and small scale up running from the entrance to through to the Club Restaurant. It ran for 3 months complimenting the Clubs Modern Interior and sociable atmosphere. In the later months of 2010, I was invited back to join a group exhibition in the Club Spa. The invitations held a range of artists, jewelers, portrait artists, art magazines such as Artists and Illustrators and a host of Chelsea's elite residents.