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Work Background
Whakaata MāoriSystems & Security Engineer
May. 2023Auckland, New ZealandKey accountabilities
• Systems engineering
• Operational readiness
• Cyber security
• Contribution to Māori Television
• Professional and Language Development
• Health and Safety
First AssistanceCloud Operations Engineer
Nov. 2017 - May. 2023Auckland, New Zealand• Office 365 user administration and maintenance.
• Active Directory administration and maintenance
• Active Directory Group Policy Maintenance and Changes
• Onsite Support for all staff based in Auckland and Sydney Office.
• Remote assistance for staff based around other country (Sydney)
• Setup or decommission user accounts, computer, mobile and any other applicable hardware for new hires and departing staff.
• Manage and maintain desktop and mobile asset register. Ensuring Asset information is updated and accurate
• Building and maintaining standard workstation hardware configuration, client configurations and operating system images.
• Monitoring and maintaining desktop systems to improve performance and ensure these are performing optimally and are secure.
• Arrange and install network hardware and software as directed by the senior network engineer
• Screen network performance and report findings to immediate head
• Design and implement network security measures
• Give network status reports to chief technology officer, supervisor, and/or senior network engineer
• Design new arrangements to enhance the strength of the present network condition
• Investigate network issues and blackouts; redesign and work together with network designers on network enhancement
• Create and implement measures, traits, and access check to secure network frameworks
• Support and oversee firewall situations in accordance with established IT security procedures
• Upgrade information network to the most recent stable firmware release
• Configure and manage hardware, facilitated IP voice administrations, and firewalls
• Provide remote help to nearby engineers and end clients
• Undertake administration duties.
Fujitsu New ZealandService Desk Analyst
Jan. 2017 - Nov. 2017Auckland, New Zealand
Datacom LimitedService Desk Analyst
May. 2016 - Dec. 2016Auckland, New ZealandTier 1, 2 &3 Support
Fujitsu Philippines Global Delivery CenterGlobal Could Service Analyst
Sep. 2013 - Oct. 2014NCR - National Capital Region, PhilippinesMaintains Cloud Servers overseas\
-Storage as a Service
-I.T. Management as a Service Troubleshoot server problems via ticketing tool
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