Charter CommunicationsAssociate Project Manager
Jul. 2017 - Jun. 2018Greenwood Village, Colorado• Managed the SOW and Work Order process.
• Extensive work with data analysis, management and reporting in Microsoft Excel and CRM systems.
• Built and maintained clear communication processes with upper management, vendors, and clients regarding consultant management, and compliance and timeliness with all necessary processes. • Created and organized new hire trainings, people-management / operational trainings, and all ongoing process documentation.
• Utilized Excel, Trello, Jira, SharePoint, Chalk, Google AdWords, and Microsoft Project to increase productivity and LOE in project development and completion. In turn, targeted deadlines were met over 80% more frequently.
• Worked with Sr. Project Management teams to create necessary documentation (i.e. project kick-offs, quarterly progress presentations, project burndown updates) on 15+ projects.
• Administered ongoing reporting and metrics to illuminate SLA’s, roadblocks, and compliance.
• Also involved with special projects surrounding continued departmental growth and planning, including SEO, coordinating/facilitating organizational events, team management, space planning, resource allocation, administrative duties, and task allocation.