Wireless Services AsiaTechnical Support Engineer
Mar. 2009 - Apr. 2014NCR - National Capital Region, PhilippinesProject management, installation, and documentation of all products (SBC, GMLC, Huawei, etc) for telecom companies, including pre-sales work, such as project ideation based on client requirements. Key Accomplishments and Responsibilities: Session Border Controller - Configure AcmePacket (Oracle) Net-Net 9200 SBC (Ver. SD 7.0) with Element Management System (EMS) for a leading wireless telecommunication company in the Philippines
- Upgrade Net-Net EMS to Net-Net Central (Ver. NNC 7.0) monitoring software - Upgrade 4250 to 4500 SBC (Ver. SCX 6.4) to improve the client’s capacity for new VOIP services - Set-up International Gateway Facility (IGF) Net-Net 9200 to connect local fixed line provider to other international telecom providers, including the monitoring system Net-Net Central (Ver. NNC 7.0)
- Added 3 Net-Net 9200 SBC for Phase 2 of IGF project as geo redundancy to prevent loss of service
- In-depth product orientation and training for clients Gateway Mobile Location Centre (GMLC)
- Implemented mobile location based system (Polaris Wireless GMLC) for a major telecom services provider in the Philippine Huawei Data Communication Products
- Successful proof of concept, demo, type approval, and level 2 support for switches and routers - Client product training