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Network Power<100 people
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🧑💼100%
C-level Executive
👍100%
Sales & BizDev
Geos
🇵🇭100%
Philippines
Work Background
Mark Real DigitalCEO & Founder
Aug. 2019
Self EmployedFreelance Telecom Engineer/Consultant
May. 2019
SitelSr. Telecom Engineer (SBC Engineer)
Sep. 2017 - Nov. 2020NCR - National Capital Region, PhilippinesManages all Oracle SBCs in every regions across the company. Coordinate clients, colleagues up to Directors for SIP Trunk projects and escalations. Key Accomplishments and Responsibilities - Contributed to the company’s numerous SIP Trunk implementations on from SBC, Session Manager up to Communication Manager.
- Successful migration from Avaya SBC to Oracle SBC during a total downtime of the previous SBC. - Help in isolation and resolution of Priority-1 SIP related issues. - Provided aid to Telephony team across all regions to work on Avaya CM, Avaya CMS and Nice Call Recording tickets.
Wireless Services AsiaSr. Technical Services Supervisor
Sep. 2016 - Sep. 2017Makati, PhilippinesEngineered major Oracle SBC and Mobile Security Gateway (MSG) international projects. Coordinated with management team to supervise pre-sales, implementation, and post-sales support for local clients. Key Accomplishments and Responsibilities - Contributed to the company’s numerous SBC implementations, which lead to awarding of Gold Partner status for communication products by Oracle - Directed projects and personnel assignments of 16 technical support engineers - Successful implementation of the company’s first major offshore project: upgrading the Session Border Controller (SBC) for Cambodia’s state telecommunications company from SBC 4250 to SBC 4600 (Ver. SCZ 7.3.0), leading to more international projects. - Set up Voice over Wifi (VoWiFi) technology using Oracle MSG for a major mobile network operator in Vietnam, in collaboration with Apple Inc., Sonus, and Antlabs - Execute SBC and MSG on-site implementation and client-training of a Wi-Fi calling solution for a government-owned telco in Thailand - Supervised implementation of Nominum’s DNS solution for newly opened casino hotel and on the Philippines wireless telecommunication company
Wireless Services AsiaTechnical Services Supervisor
Apr. 2014 - Sep. 2016Makati, PhilippinesDirected completion of projects assigned to my team from start to finish, including timeline creation, implementation, documentation, troubleshooting, and on-site visits as required. Resolved ticket escalations, approved budgets, and sent weekly project summary to Technical Manager. Key Accomplishments and Responsibilities - Oversaw resources and project assignments of 7 engineers to ensure quality implementation and maintenance of all ongoing projects - Implemented company-wide ticketing system to standardize issue tracking for clients - Supervised the highest revenue project of WSA: implementation of Oracle Eagle Signaling Transit Point (STP) to upgrade the network signaling capacity of a local wireless telecommunications company -Attend presentations of product-partners (Oracle, Huawei, Nominum) to keep up to date with latest innovations and strategies
- Directed installation and configuration of 3820 SBC (Ver. SCX 6.4.0) for two non-telco enterprises (BPO)
- Coordinated installation of additional SBC 4600 in 3 regions to distribute capacity of existing SBC 4500 infrastructure for a fixed line local telecommunications company - Led upgrade process from Net-Net Central to Session Delivery Manager (Ver. NNC 7.4) to support new 4600 SBC product - Directed Demarcation project for a fixed line telecommunication company.
Wireless Services AsiaTechnical Support Engineer
Mar. 2009 - Apr. 2014NCR - National Capital Region, PhilippinesProject management, installation, and documentation of all products (SBC, GMLC, Huawei, etc) for telecom companies, including pre-sales work, such as project ideation based on client requirements. Key Accomplishments and Responsibilities: Session Border Controller - Configure AcmePacket (Oracle) Net-Net 9200 SBC (Ver. SD 7.0) with Element Management System (EMS) for a leading wireless telecommunication company in the Philippines
- Upgrade Net-Net EMS to Net-Net Central (Ver. NNC 7.0) monitoring software - Upgrade 4250 to 4500 SBC (Ver. SCX 6.4) to improve the client’s capacity for new VOIP services - Set-up International Gateway Facility (IGF) Net-Net 9200 to connect local fixed line provider to other international telecom providers, including the monitoring system Net-Net Central (Ver. NNC 7.0)
- Added 3 Net-Net 9200 SBC for Phase 2 of IGF project as geo redundancy to prevent loss of service
- In-depth product orientation and training for clients Gateway Mobile Location Centre (GMLC)
- Implemented mobile location based system (Polaris Wireless GMLC) for a major telecom services provider in the Philippine Huawei Data Communication Products
- Successful proof of concept, demo, type approval, and level 2 support for switches and routers - Client product training
Active Network Consultancy Services Inc.IT Support Staff
Sep. 2007 - Mar. 2009Pasay City, PhilippinesIT support staff assigned to handle system administration, computer installation, maintenance, and troubleshooting tasks under Active Network Consultancy Services Inc., a subsidiary of Jipang Group responsible for its IT infrastructure. Key Accomplishments and Responsibilities - Software and hardware maintenance and troubleshooting
- System and Database administration of Networld Hotel’s guest service management system - Programming and Administration of Human Resource Information System (HRIS) for Jipang Group
- Configure network and firewall policy
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