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Startup Founder
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IT
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C-level Executive
Geos
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Australia
Work Background
DealDriver AIManager, AI Data Operations
Jan. 2023 - Jan. 2024Los Angeles, California, United States · HybridAs a Manager of AI Data Operations, my role involves overseeing and managing the data operations activities for AI projects within our organization. I am responsible for developing data strategies, using and acquiring relevant and timely datasets, preparing and preprocessing data, ensuring data quality, managing data storage and infrastructure, leading a team, collaborating with cross-functional teams, and driving process improvement. My primary focus is to ensure the availability of high-quality data for our AI initiatives, enabling the development and deployment of accurate and reliable AI models.
BitPrimeBusiness Support Specialist Supervisor
Feb. 2022 - Oct. 2022New ZealandBitPrime is at the forefront of full-service cryptocurrency trading solutions in New Zealand. We’re passionate about our professional service and have a strong focus on providing free education and tech support for beginners to professional investors. BitPrime’s mission is to make accessing cryptocurrency simple and secure. We bring the human interactions back to a normally very automated and sterile industry. Due to our high-end service model, our customers know who they are dealing with. Our systems are designed to process the orders quickly, while our team of experts are available to give individualised service to larger orders and cater to specific customer needs. We aim to bring our customers’ concerns to light, decoding the world of cryptocurrency so they feel reassured.
WeblifyProject Manager
Jun. 2020 - Oct. 2021PhilippinesWeblify are specialists in web design, conversion optimization, SEO and fast processes. I helped manage projects, day to day meetings and collaboration with clients and developers to hit key metrics including: client onboarding and offboarding, project timeline, budget proposal and soft sales.
CertnOffshore Project Manager
Dec. 2019PhilippinesCertn is the fastest backchecking growing company based in Canada. Certn is global leader in AI-powered background checks for enterprises. Automated, compliant , and results in minutes. We help Certn with HR related concerns with offshore freelancers. We handle their payroll, attendance related concerns, agent onboarding and direct contract terms.
Rcruit AsiaCEO and Founder
Jan. 2018PhilippinesRcruit Asia (previously ASpecX Corp) is a full-service Service Delivery Company with a unique approach. Since 2018 we’ve been helping our clients living anywhere in the world build their service design playbook that's best suited for their business niche and market, and helping local and international companies locate the best employees. There really is no need to go through the tedious process of hiring and boosting your brand on your own.
Upwork.comRisk Management Specialist
Jan. 2017 - Mar. 2021Upwork is an online marketplace that caters to freelancers that sells their skills and clients who’s looking for either contractual or part/full time employment. I’ve handled risk management, checking risk scores - determining risk factors and fraud related issues/concerns, customer service, and chargebacks, making sure that whoever enters the platform is up to par with Upwork’s terms of service. I worked part time with the community team, engaging users using social media platforms and moderating comments/posts and members.
AloricaCustomer Service Manager
Jan. 2014 - Jan. 2017Cubao, Quezon CityWe handled Customer Service specific to Client Retention. Soft sales, level 3 technical support assistance, customer service, billing related questions, and technician onshore appointment.
TranscomTechnical Support Specialist
Jun. 2013 - Jun. 2014Quezon City
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