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Work Background
Sales Development Representative
Sumo LogicSales Development Representative
Nov. 2023
Outreach Specialist
Future is Now CoalitionOutreach Specialist
Aug. 2023 - Dec. 2023California, United States
Sales Development Representative
Wordly, IncSales Development Representative
Nov. 2022 - Mar. 2023• Generated $30K in revenue within 3 months by booking meetings and nurturing leads through email, phone and LinkedIn outreach • Conducted personalized prospecting on LinkedIn to identify key decision-makers and qualify prospects. Consistently contacted 50-100 leads per day using email and phone, contacting both inbound leads and cold leads • Worked collaboratively with Sales and Marketing teams to streamline lead management processes utilizing HubSpot
Guidance Counselor
San Jose Job Corps CenterGuidance Counselor
Jan. 2022 - Nov. 2022United States• Counsel students in aspects of center life including personal, social, educational, and vocational development • Document student counseling sessions and submit written reports and evaluations • Assess students to prepare them for the work force and for independent living; help students with goal-setting and self-assessment • Aid students in continuing their education and entering additional training; connect students with services necessary for successful transition from training to work • Communicate, collaborate and coordinate with multiple departments to handle student requests, needs and resources, and to ensure students’ overall success in the program • Proactively engage in multitasking and problem-solving to resolve issues or conflicts that may arise during students’ time in training program • Organize and facilitate a Black men’s group on center
Sales Agent
AAA Northern California, Nevada & UtahSales Agent
Oct. 2020 - Aug. 2021Las Vegas, Nevada, United States• Used sales techniques and product knowledge to identify customer needs, generate new sales, and retain existing insureds. Engaged in outbound calling, email, and follow-up, along with cross-selling and up-selling new and existing customers • Conducted insurance reviews to identify a range of suitable products. Used provided tools and underwriting guidelines to assess risk, recommend appropriate products and related coverage, and to quote, bind and issue policies • Built rapport and provided members with an excellent customer service experience to create member satisfaction and loyalty • Responded to customer inquiries and requests; often assisted the insured in initiating the first notice of loss on claims
Membership Sales Ambassador
VillaSport Athletic Club and SpaMembership Sales Ambassador
Aug. 2019 - Jul. 2020San Jose, California, United States• Built rapport, identified needs, and adapted messaging with 10 to 20 prospective members daily through conducting center tours. • Conducted community outreach along with making at least 50 calls per day to generate and nurture new membership leads • Communicated with 20-50 people at local community events to generate new leads • Performed helpful customer service by solving problems and assisting members with membership issues and concerns • Maintained a CRM System to document, organize and track member concerns and prospects
Office Assistant
Crossover HubOffice Assistant
Jul. 2018 - Aug. 2019Fremont, California, United States• Built and sustained relationships with prospective tenants, which grew from 0 to 29 during tenure • Negotiated rates with tenants, conducted office tours, organized logistics and managed a calendar with 3 corporate partners • Tracked memberships, payments, inventory and conference room use in Excel • Re-built CentreGold Capital’s website using Wix.com
Digital Marketing Apprentice: Marketing Strategist
GenMDigital Marketing Apprentice: Marketing Strategist
Feb. 2019 - Apr. 2019Soul Meets Strategy Apprentice: Marketing Strategist • Created and executed a lead generation strategy on Instagram, gaining 960 new targeted, niche followers in 1.5 months • Researched and developed a YouTube strategy to gain new subscribers, viewers and clients • Acted as a moderator in a highly engaged Facebook group of female entrepreneurs while helping to launch a new community through employing techniques to promote growth and engagement on Facebook
Digital Marketing Apprentice: Strategist and Content Creator
GenMDigital Marketing Apprentice: Strategist and Content Creator
Jan. 2019 - Mar. 2019F2F Music Foundation Digital Apprentice: Marketing Strategist and Copywriter • Designed and wrote the first ever company newsletter distributed through MailChimp • Generated entertaining and thought-provoking content daily on LinkedIn, Twitter, Instagram and Facebook to raise awareness about the foundation and gain donations • Increased Instagram follower count by 290% within 3 months • Redesigned website using Wix.com and wrote content on the site; conducted keyword research to optimize it for SEO
Math and English Tutor
Mission's Best Learning CenterMath and English Tutor
Feb. 2018 - Jun. 2018Hayward, CA• Utilized resources such as iPads and workbooks to enhance classroom learning, academic development and comprehension • Provided homework assistance in math and English, and helped develop customized methods of approaching learning material for each student • Communicated with parents on students' progress and areas in need of improvement
Mental Health Counselor
Seneca Family of AgenciesMental Health Counselor
Apr. 2016 - Aug. 2017Fremont, California• Ensured that each child’s mental health and educational goals were addressed within the daily curriculum • Worked collaboratively with a multi-disciplinary team of counselors, therapists, teachers and parents to ensure all students received the academic, behavioral and therapeutic support they needed • Implemented behavioral and academic interventions tailored to each student; utilized principles of restorative justice as a way to help students reflect on their actions while providing a safe and nurturing environment to learn and grow • Completed daily mental health notes as documentation of counseling provided in order to procure county funding • Acted as a mandated reporter and maintained HIPPA compliance
Summer Office Assistant
Stanford Hospitals & ClinicsSummer Office Assistant
Jul. 2014 - Sep. 2014Stanford, California, United States• Supported effective client relations, patient care and workflow in the clinic by greeting visitors and clients, and by communicating constantly changing information about the status of patients, workflow, equipment and physicians to individuals and departments in the hospital • Used information from computers and printed sources to maintain department schedules, statistics, forms and manuals, along with processing changes
Summer Marketing Intern
Avinger Inc.Summer Marketing Intern
Jun. 2013 - Sep. 2013Redwood City, California, United States• Worked in a fast-paced Silicon Valley medical device start-up company • Researched online and generated leads on potential survey software providers that would best fit the company's needs, goals and objectives. • Completed data entry on the success of each medical trial using excel and the current survey platform, while also conducting customer follow-up by email and phone
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