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Flight CentreGlobal Business Optimisation Leader - Flight Centre Specialists
Aug. 2022Brisbane, Queensland, AustraliaSpecialising in analysing business model processes to optimise operational efficiencies, consistency, quality, customer experience, and profitability.
Flight Centre Business Travel- AustraliaTraining & Customer Experience Leader
Jul. 2018 - Feb. 2024Brisbane, Queensland, Australia
Flight Centre Business Travel- AustraliaTraining Facilitator & Operational Expert
Feb. 2016 - Feb. 2024Brisbane, AustraliaHaving worked for 9 years as a Travel Consultant, including 7 years specialising in corporate travel management with Flight Centre Business Travel in the UK, I am now using my extensive experience in the industry to provide support & training in operational excellence to our Australian FCBT consultants, helping them to deliver exceptional travel experiences to all of our corporate customers.
FCBT UKAccount Manager
Feb. 2009 - Jan. 2016London, United Kingdom
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