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Work Background
ALIT Consultant in Medellin Columbia
Mar. 2025Medellín, Antioquia, Colombia
ContractAL Technology Solutions Project Consultant
Mar. 2020 - Mar. 2025Tucson, Arizona AreaSenior Project Consultant performing short term enterprise IT project management services for local businesses.
Contracts: Intuit – 6 months -Financial back office systems – staff program manager • Responsible for innovating, improving and implementing cutting edge technologies and processes to help teams capitalize on transformative opportunities across Intuit.
• Prioritize customer needs and develop product roadmaps
________________________________________________________________________________________________________________________ I bring a can-do approach with real world functional experience completing strategic or tactical activities to drive exceptional results for the business. Key experiences that drive future success include:
INDUSTRY: 20 years of Global IT experience with an emphasis on application integration, infrastructure and data center solutions.
11 years in Customer Relationship Management. Extensive knowledge in enterprise data center architecture, infrastructure, change management and security standards. PROGRAM MANAGER ROLE 11 Years in Program/Project management supporting multiple lines of business.
Manage Global Project Managers and engineers adhering to intense time-to-market delivery objectives.
Manage and support datacenter project portfolio.
Experience in presenting to corporate leaders.
Global Resource Manager responsible for selecting skill set required for each project. PROJECT MANAGER ROLE
Manage complex high dollar, high risk IT projects from initiation to closure.
Project types include: Physical, cloud, builds, network, application integration, 3rd Party applications, Disaster Recovery. TOOLS:
Use of MS Office, Project, Visio, EPIC, Clarity, RPM, EPM.
FiservSenior Information Technology Project Manager - contract
Jul. 2018 - Mar. 2020Austin, Texas Area
IBMInformation Technology Program Project Manager
May. 2002 - Jun. 2016Phoenix, Arizona AreaIBM GTS provides infrastructure technology solutions and services to large global customers. Program Manager Role November 2009 - June 2016 o Managed $35+M AMERICAN EXPRESS portfolio launching new financial products & services.
o Led global project teams in delivery of 60+ projects yearly.
o Customer relationship manager to AMERICAN EXPRESS executives communicating program performance.
o Lead Project Manager for high dollar high risk initiatives.
o Engaged in every project from initiation/design through implementation.
o Worked closely with PMs to remove obstacles and improve service delivery to clients.
o Responsible for reviewing/approving design, schedule and implementation project plans.
o Global resource manager responsible for selecting skills required for each project.
o Primary escalation point of contact for customer and IBM internal teams.
o PMO Account Training Manager Primary Accomplishments o Maintained portfolio performance targets for 7 consecutive years maintaining 100% on-time, on-budget by proactive management incurring no service level penalties.
o Program Manager on $220M three year data center migration/consolidation effort to move entire AMERICAN EXPRESS data center to North Carolina. o Program Manager for two year Global Foreign Exchange platform build successfully completing infrastructure deployment integrating WebSphere, Oracle, DB2, SQL, DB2 and 3rd party financial applications. Senior Program Manager Role December 2005 – October 2009 o Managed $30+M AMERICAN EXPRESS portfolio for Card Payment System, Travel and Card.
o Led 3 year web portal infrastructure uplift initiative for AMERICAN EXPRESS card payment system. Project Manager Role May 2002 – November 2005 o Managed AMERICAN EXPRESS Web Hosting projects for e-Commerce and Data Center portfolios.
o Managed average of 32 infrastructure projects, delivering solutions to customer on time and under budget.
American Express BusinessProject Manager
Sep. 1996 - May. 2002Phoenix, Arizona AreaProject Manager & Team Leader Performed application integration support for midrange and mainframe platforms for AMERICAN EXPRESS technologies. o Lead and Project Manager for datacenter project support for new products.
o Designed process improvement methodologies for PM and infrastructure support teams.
o Spearheaded program to create knowledge repository at primary AMERICAN EXPRESS Data Center in Phoenix.
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