RUTRONIK Electronics WorldwideFinance and Administration Assistant (Spanish and Portugue Markets)
Sep. 2021 - Aug. 2023Madrid, Community of Madrid, Spain• Managed customers' credit limits and payment methods, ensuring compliance with company policies to mitigate financial risks.
• Monitored and applied customer payments in the ERP system, reconciled accounts receivable balances across multiple currencies, and maintained master data of customers.
• Processed and tracked refunds and credit notes, ensuring adherence to company policies.
• Generated and analyzed AR aging reports, managed the dunning process following up on overdue payments, and handled collections for overdue accounts.
• Collaborated with Sales, Customer Support, and Finance teams to resolve billing discrepancies and improve customer satisfaction.
• Contributed to process improvements for billing accuracy and efficiency, enhancing AR workflows.
• Assisted with SII posting (invoice uploads) to ensure accurate VAT and financial reporting.
• Processed suppliers' invoices on time, enabling vendors to be paid as per payment terms.
• Resolved queries on invoices and tracked supplier disputes, ensuring they were answered and resolved on time.
• Managed employee time records, and travel expenses, and coordinated holiday bookings accurately.