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Work Background
Maryland-National Capital Park and Planning CommissionSenior Corporate ERP Application Analyst
Oct. 2023Riverdale, Maryland, United States
Maryland-National Capital Park and Planning CommissionSenior Corporate HRIS Specialist II
Nov. 2022 - Oct. 2023Riverdale, Maryland, United States
US Federal GovernmentHuman Resources Officer
Jul. 2022 - Nov. 2023
University of Maryland Medical SystemBenefits Analyst
Jan. 2022 - Jun. 2023Linthicum, Maryland, United States
CACI International IncCorporate Benefits Analyst
Jan. 2022 - Jun. 2022Reston, Virginia, United StatesResponsible for supporting the development, implementation and operations of the company’s benefits programs including health and welfare, service awards, and discount programs; Lead the benefit invoicing, reconciliation, and payment processes; Respond and resolve tickets and escalations on benefit inquires; Process all incoming mail and support tickets to include Medicare Forms, QMCSO, Life Claims, Disability, and Tuition Reimbursement appeals; Assist in review of benefit communications; Provide system and admin support during the Annual Open Enrollment process.
University of Maryland Medical SystemBenefits Analyst
Apr. 2021 - Jan. 2022Linthicum, Maryland, United States
University of Maryland Medical SystemBenefits Specialist
Sep. 2019 - Apr. 2021Linthicum, Maryland, United StatesProvide administration in the area of benefit plans, eligibility, processing, problem resolution, and follow ups; Receive, calculate, and process numerous benefit-related forms; Oversee enrollment outsourced to vendors; Identify and troubleshoot data discrepancies and analyze reporting errors; Audit and reconcile benefit election plans and contributions; Assist with data retrievals from HR systems to produce reports for provider reporting, management reporting, audits, and forecasting.
Lorien Health ServicesHuman Resources Coordinator
Feb. 2019 - Sep. 2019Columbia, Maryland, United StatesRecruit for all positions needed to fully staff the facility including but not limited to Nurses, Nursing Assistants, Dietary Aides, and Receptionists; Complete onboarding for new hires such as employment verifications, background checks, drug screens, and pre employment physicals. User account provisioning and security; Present and facilitate new hire orientations; File HR employee information; Coordinate payroll and benefit information and send to correct point of contact; and verify employment authorization of new hires in E-Verify.
Kennedy Krieger InstituteHRIS Analyst
Dec. 2016 - Jan. 2019Baltimore, Maryland AreaSupport the overall HRIS daily functions related to the Institute’s Business System and data analytics; Planning, execution/implementation, closure and support of projects; Analyze data and troubleshoot system errors; User account provisioning and de-provisioning; Train end users; Develop recurring ad hoc reports; Audit and reconcile benefit election plans and contributions; and ensure timely and accurate transfer of benefits, data, interfaces to third party vendors and systems.
Kennedy Krieger InstituteHuman Resources Administrative Assistant
Jun. 2016 - Dec. 2016Baltimore, MDProvide administrative/secretarial support to departments, where assigned by Human Resources, such as answering phones, taking messages, typing correspondence, transcription, maintaining files, scheduling, billing, and reception; Provide administrative/secretarial support to the Department of Human Resources; Complete assigned special projects; Actively participate in Departmental staff meetings, trainings, events, etc.
PANDORASales Associate
Aug. 2015 - Dec. 2016Towson, MDGreet and assist customers in all aspects of service; Develop a repeat-business customer base in order to regularly communicate; Participate in sales driving events; Be the best consultant for your client and provide an unforgettable shopping experience.
Towson UniversityAuxiliary Office Assistant
Apr. 2014 - Feb. 2015Towson, MDGreet students and parents; answer phones and return voice mails; process parking, meal plan, and commission checks; run errands and file documents; and report vending and laundry issues around campus.
The Y in Central MarylandStay and Play Attendant
Feb. 2014 - Nov. 2017Towson, MDSupervises all children at all times and ensure safety of the children; Engage children in age appropriate activities; Report incident/accidents; Monitor toys for possible hazardous conditions; Maintain a clean, safe, and positive environment for the children.
Macy'sCosmetic Sales Associate
Dec. 2012 - Aug. 2015Towson, MDGreet and assist customers in all aspects of service; Develop a repeat-business customer base in order to regularly communicate; Participate in sales driving events; Be the best consultant for your client and provide an unforgettable shopping experience.
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