Sheyn Rockwell - Sr. Supply Chain Development, Maersk Group

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Work Background

A.P. Moller - MaerskSupply Chain Development - Senior

Sep. 2023Miami, Florida, United StatesI'm part of the Key Client SCD team, which supports our top (~90) Global Key Clients. We help our top customers, some of the world’s largest organizations, optimize their supply chain through a strategic partnership with Maersk, thereby driving business development and growth. • Engage with Customers to understand them and work hand-in-hand to tailor solutions to their needs • Roll up my sleeves and work with internal Stakeholders to effectively identify winning opportunities and enable high-value engagements • Contribute to a global team culture of Thought Leadership, Collaboration and Best-Practice sharing by developing team capabilities, repeatable frameworks, toolkits, and culture to set up a scalable model for the future

A.P. Moller - MaerskSupply Chain Development

Aug. 2022 - Aug. 2023Miami, Florida, United StatesI’m part of the Key Client Supply Chain Development team, which is the business development function in Maersk that drives growth with our top (~90) Global Key Clients. We help our top customers, some of the world’s largest organizations, optimize their supply chain through a strategic partnership with Maersk, thereby driving business development and growth. We’re also shaping the future Key Client program in Maersk, which is exciting! • Engage with Customers to understand them and work hand-in-hand to tailor solutions to their needs • Roll up my sleeves and work with internal Stakeholders to effectively identify winning opportunities and enable high-value engagements • Contribute to a global team culture of Thought Leadership, Collaboration and Best-Practice sharing by developing team capabilities, repeatable frameworks, toolkits, and culture to set up a scalable model for the future

Rockwell International Inc.Supply Chain Consultant and Strategist

Apr. 2021Miami, Florida, United StatesAs an independent Supply Chain Consultant, I bring a wealth of expertise to help organizations optimize their supply chain operations. With a strong commitment to delivering tangible results, I offer customized consulting services that empower businesses to achieve efficiency, reduce costs, and elevate their competitive edge. Key Focus Areas: 📊 Supply Chain Operations: I excel in optimizing supply chain operations, ensuring streamlined processes and improved performance. 📈 Data Analysis & Reporting: Leveraging data analytics, I provide actionable insights through comprehensive analysis and reporting. 💼 Profitability & Efficiency Plans: My strategies focus on enhancing profitability and efficiency, aligning with your organization's financial goals. 📆 Project Management: I possess strong project management skills to lead and execute supply chain projects successfully. 🎯 Strategic Planning & Direction: I develop strategic supply chain plans that align with your business objectives. 💲 Cost Control & Risk Mitigation: I implement cost control measures and risk mitigation strategies to protect your bottom line. 🤝 Supplier & Vendor Relations: I excel in managing supplier and vendor relationships for smoother operations. 🌐 Fourth-Party Logistics (4PL Models): I'm experienced in creating and optimizing 4PL models for efficient logistics management. 📜 Contract Management: I specialize in contract management to ensure compliance and favorable terms. 👥 Team Building & Leadership: I build high-performing teams and provide effective leadership to drive results. 📊 KPI Tracking & Goal Attainment: I create, track, and maintain key performance indicators (KPIs) and achieve set goals. 🔄 Process Improvement Plans: I identify process improvement opportunities and implement effective plans. 🌱 Sustainable Supply Chains: I promote sustainability by developing eco-friendly supply chain practices.

Hellmann Worldwide LogisticsSupply Chain Consultant | Head of 4PL

Apr. 2019 - Mar. 2022Miami, Florida, United StatesLed global account development and supply chain management activities spanning the U.S., Argentina, Brazil, and Mexico with a focus on optimizing profitability and team performance. Handled multi-site projects, procurement, cost control, resource and inventory management activities, team training and development, and problem solving. • Managed a team of 90+ FTEs across 3 LATAM countries, handling all hiring, training, and performance oversight • Retained a major customer that generated $14M in annual revenues by creating customized 4PL solutions • Achieved 41% gross profit growth across the region by launching a new product in 2020 • Maintained enterprise direct costs under 20% by digitalizing operations, championing a transition to a fully paperless environment, and shifting to remote work to eliminate travel expenses • Coached and mentored 2 country-level product managers who went on to earn internal promotions

Hellmann Worldwide LogisticsExternal Logistics & Operations Consultant

Aug. 2018 - Mar. 2019Miami, Florida, United StatesEnsured on time, accurate work streams to support customer's order fulfillment and capitalized on opportunities for improvement within the supply chain. Managed stakeholder communications, global customer contract negotiations, vendor relations, client relations, and data-driven strategic planning. • Secured a major FMCG contract valued at $8.5M and won a customer’s LATAM tender in 2019 • Standardized the Catalogue of Services and developed regional offerings to facilitate internal and external education to support the scaling of operations into various countries • Reduced costs below 3% through in-house servicing while improving productivity, efficiency, and sustainability • Achieved the highest historical profitability per FTE within the product with a 48% increase by implementing enforceable exception caps, negotiating dynamic pricing updates, and boosting operational productivity • Increased the gross profit margin from 27.5% to 97.5% through continuous process improvement initiatives

Hellmann Worldwide LogisticsCountry Operations Manager, Brazil | Special Projects Manager, LATAM

Jul. 2015 - Jul. 2018Miami, Florida, United StatesDirected operational processes and championed key changes within the LATAM division to enhance operations, financial processes, and cost control. Developed documentation, policies, processes, and procedures to reach ambitious goals. • Served as the single point of contact for a major FMCG customer as well as for sales teams for regional 4PL • Reorganized the company’s largest warehouse operation in the LATAM region with 1M units per month and over 350 FTEs for a global fast-fashion customer, which generated $9.5M in revenue and is still growing today • Eliminated $4M in gross profit loss at the Brazil site and drove bottom-line profit in 9 months • Realized $3.8M in monthly working capital after leading a cash-flow project to drive credit coverage with vendors • Increased the gross profit margin by 71% in a 4PL product after reducing direct costs to under 22% of revenue • Handled customer implementation participation with an innovative car-making technology company by creating visibility solutions during implementation and providing process design guidance

Hellmann Worldwide LogisticsSenior Director, Costa Rica Service Center

Mar. 2014 - Jun. 2015Costa RicaSpearheaded daily operations within an assigned site and held responsibility for outsourced domestic and international operations (imports, exports, and audits). Oversaw project management, team leadership, negotiations, vendor relations, and KPI tracking. • Saved $500K in annual direct labor costs by restructuring areas in scope and developing managers • Led the site to pass 2 internal and 2 external audits, and set the example as the best site in the global network • Established KPIs for 85% of financial and operational areas by completing time studies and benchmarking, and setting dynamic individual and department goals that focused primarily on quality and productivity

Hellmann Worldwide LogisticsBusiness Process Manager

Jul. 2013 - Mar. 2014Costa RicaManaged daily operations for the global supply chain with an emphasis on continuous improvement and sustainable results. Analyzed operational productivity, quality, financial services, and reports, and used insights to champion changes for continuous improvement. • Recuperated a $2.6M performance deposit and past-due AR payment of $10M through strategic planning, executed with excellence • Reduced the average cost per container from $5.9K to $2.6K after minimizing detention, demurrage, trucking, and external warehouse costs, and optimizing overall logistics • Created a 4PL product that led to a 28% increase in gross profit across customer-level products • Increased controllable reliability (lead time compliance) from 91.5% to 99.8% • Improved perdition by 73%, attrition by 78%, and on-time container return by 31%

AuxisCustomer Service Manager

Mar. 2012 - Nov. 2012Costa RicaLed the implementation of a new Customer Service division from facility design and policy creation through talent acquisition, onboarding, and reporting to support evolving business needs. • Completed the implementation project on time and on budget • Designed standardized processes for quality control, performance reporting, and client relationship management

Aegis PeopleSupport, Inc.Operations & Compliance Manager | Team Supervisor & Trainer

Apr. 2006 - Dec. 2011Costa RicaDirected cross-functional teams and created project plans to facilitate efficient new business implementation. Built client relationships, guided operations planning, designed processes to improve KPIs, handled strategic planning, and cultivated a positive, productive work environment. • Increased DM by over 5% after applying an accountability model with controls, which also reduced shrinkage • Contributed to major process improvements across 5 departments • Ensured PCC, OCC, and SAS70 compliance by championing global standardization and improvement plans • Guided the implementation of inbound servicing for 2 financial services clients, 2 travel/hospitality clients, 1 major healthcare client, and 2 retail clients • Co-implemented COPC’s HPMT program and led the local certification process for all support staff

SYKES LATAMTrainer | Agent

Jan. 2004 - Jan. 2006Costa Rica