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Work Background
Compass Group USASenior Catering Manager
Dec. 2021- Collaborate with cross-functional teams to organize around and complete projects. Cross functional teams include Operations, Marketing, Culinary, internal and external vendors, and corporate. - Maintain and execute quarterly seasonal menu planning, improvements to customer satisfaction and partner with other chefs on campus to create a cohesive program
- Set up and drive program management functions including meeting leadership, deliverable tracking, reporting, escalation management, issue resolution, and others
- Provide leadership in connecting the dots amongst the different business units. Recognize gaps and work with teams to fill them
- Solve problems, give guidance, make tough judgment calls
- Navigate gray areas of responsibility and make judgment calls on the best path forward
- Immerse myself in the Bon Appetit Management Company brand and be able to uphold sustainablity standards
- Bring positive energy and enthusiasm to the culinary team
The Contemporary CreativesBrand Assistant
Mar. 2021 - Mar. 2022Remote - Conduct analyses of social media \ trends, in order to develop stronger strategy goals
- Strengthen brand awareness by developing successful marketing strategies for email, social media and print advertisements for internal clients
- Managed and maintained In The Studio project where artists would promote their art/practice on Instagram and Pinterest
Bon Appétit Management CompanyCatering Manager
Apr. 2019 - Sep. 2020San Francisco Bay Area- Supervised operations related to catering events including logistics; quality improvement; operations, sanitation and all facility-related activities
- Corresponded with various levels that included management, client, customer and associate levels; maintained positive client relationships
- Administered vendor contracts and budgets per event and team
- Executed seasonal menus with head chef and Director of Catering
- Oversaw projects using software programs: Canva, Catertrax, Microsoft Office Suite, Google Suite and Owners Management Systems
University of Southern CaliforniaCatering Administrator
Nov. 2018 - Mar. 2019Greater Los Angeles Area- Presented and scheduled meetings and events on-site
- Arranged vendors for services such as linen, audio visual, floral's, temp staff and catering daily
- Ensured purchase orders, signed contracts and internal requisitions were processed in a timely matter
- Proofread and audited banquet event orders daily
- Mapped out, updated, and tracked event changes
- Prepared monthly, weekly or daily sales analysis for Senior Sales Manager
Kermit's Outlaw KtichenEvent Coordinator/ Kitchen Manager
Oct. 2017 - Oct. 2018Tupelo, Mississippi, United States- Informed executive chef and owner daily with changes to menu, recipes and employees
- Outlined food design for each plate and menu
- Recorded and maintained inventory/food costs - Tracked cost modifications with purchase orders
- Chronicled recipes with quarterly updates - Directed and executed food preparation for onsite and off-site catering and service
Butcher Boyz CateringCatering Manager
Mar. 2016 - Oct. 2017Tupelo, MS- Customized food and beverage provision for functions and events
- Chronicled recipes quarterly - Maintained catering and wait staff for on-site and off-site monthly
- Established financial targets monthly with owners
- Greeted customers daily with positive intention and attention
The CakeryBakery Production Manager
May. 2014 - May. 2016Oxford,MS- Positively communicated with a variety of customers under frequent interruptions
- Provided an organized list of different marketing and public relations platforms to heighten awareness of the bakery state-wide
- Prepared baked goods following recipes, taking orders, performing cashiering duties
- Consulted with bridal parties regarding cake orders
University of MississippiMarketing Assistant
Dec. 2012 - Dec. 2013Oxford, MS- Hands on leadership, communications, customer service and public speaking - Conducted regular and special housing tours for prospective students and their families, orienting them to the culture of the university - Communicated to potential students in-person and through various technologies and social media.
- Hosted open houses at the residence halls and campus events, representing the University in a professional and positive manner
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