ZalarisIT Change/Project Manager
Mar. 2020 - Jun. 2022Riga, Latvia• Change Management process owner - Defining, improving and adjusting Change Management process at Zalaris based on the needs and requirements, according to ITIL framework. Owning and administrating Change Advisory Board. Reviewing Change orders/requests. Responsible for approving or declining Changes before they're being developed
• IT projects Management - Infrastructure and Architecture related tasks, such as SAP ERP setup/configuration, access management, integrations between SAP and customer HR platforms setup, VPN and SSO setup.