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Work Background
IT Operations Manager
ZalarisIT Operations Manager
Jun. 2022 - Jul. 2023Riga, Latvia• Leading IT Operations team of platform, system and process owners • Change Management process owner - Defining, improving and adjusting Change Management process at Zalaris based on the needs and requirements, according to ITIL framework. Owning and administrating Change Advisory Board. Reviewing Change orders/requests. Responsible for approving or declining Changes before they are being developed • IT projects Management – Infrastructure and Architecture related tasks such as SAP ERP setup/configuration, access management, integrations between SAP and customer HR platforms setup, VPN and SSO setup.
IT Change/Project Manager
ZalarisIT Change/Project Manager
Mar. 2020 - Jun. 2022Riga, Latvia• Change Management process owner - Defining, improving and adjusting Change Management process at Zalaris based on the needs and requirements, according to ITIL framework. Owning and administrating Change Advisory Board. Reviewing Change orders/requests. Responsible for approving or declining Changes before they're being developed • IT projects Management - Infrastructure and Architecture related tasks, such as SAP ERP setup/configuration, access management, integrations between SAP and customer HR platforms setup, VPN and SSO setup.
Developer
ZalarisDeveloper
Aug. 2017 - Mar. 2020FLM (Form Lifecycle Manager) Forms development: • ABAP • Javascript • HTML Developed and adjusted new and existing FLM Forms based on customer needs, covering biggest HR processes like Hiring, Termination, Org. Change etc. Forms were HTML based with complex customer specific ABAP coding. With the help of these forms (accessed in Zalaris web platform), customers' HR could easily Hire, Terminate or update employees masterdata in many other ways. Forms were both cross-client and cross-country, based on Country specific laws and requirements
Application Specialist
Itella Information ASApplication Specialist
Aug. 2012 - Sep. 2013RigaProduction Support Team according to ITIL principles: • 2nd tier support • Incident Management • Problem Management
Information Management specialist
VMF Latvia SIAInformation Management specialist
Jul. 2011 - Aug. 2012Riga• System and Network administration • PHP programming • Technical Support
Computer system administrator
Komin, MPS LatviaRComputer system administrator
Jan. 2010 - Jan. 2011Riga• Network Administration • Technical Support
computer system administrator
Gamma IT SIAcomputer system administrator
Aug. 2008 - Aug. 2009Riga• Network Administration • Technical Support
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