BRASPAccount Executive
Jun. 2019 - May. 2024Brazil, Vila VelhaCustomer portfolio management, prospecting new business, preparing commercial proposals and construction of solutions;
Registration of new accounts, working on the onboarding process in order to deeply;
study the reality of the new client and establish realistic rules and deadlines for achieving the goals defined in the process of negotiation;
Responsible for managing operations from the beginning to after-sales of products, ensuring customer satisfaction and efficient use of resources;
Carrying out working partnerships, adding knowledge of experts in order to guarantee success in achieving goals and objectives;
Participation in the construction of solutions and commercial proposals for presentation and negotiation of contracts with new clients;
Customer portfolio management through the creation and maintenance of customer service channels open and active communication, offering personalized solutions and services in order to guarantee total satisfaction with the service;
Customer portfolio management, developing new businesses with existing customers and actively seeking new sales opportunities;
Using a consultative sales approach to understand and respond to customer needs.