Requests
8
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Network Power<100 people
Roles
✔️50%
IT
👍50%
Sales & BizDev
Geos
🇧🇷50%
Brazil
🇺🇸50%
United States
Work Background
BRASPAccount Executive
Jun. 2019 - May. 2024Brazil, Vila VelhaCustomer portfolio management, prospecting new business, preparing commercial proposals and construction of solutions;
Registration of new accounts, working on the onboarding process in order to deeply;
study the reality of the new client and establish realistic rules and deadlines for achieving the goals defined in the process of negotiation;
Responsible for managing operations from the beginning to after-sales of products, ensuring customer satisfaction and efficient use of resources;
Carrying out working partnerships, adding knowledge of experts in order to guarantee success in achieving goals and objectives;
Participation in the construction of solutions and commercial proposals for presentation and negotiation of contracts with new clients;
Customer portfolio management through the creation and maintenance of customer service channels open and active communication, offering personalized solutions and services in order to guarantee total satisfaction with the service;
Customer portfolio management, developing new businesses with existing customers and actively seeking new sales opportunities;
Using a consultative sales approach to understand and respond to customer needs.
The Old SchoolhouseKitchen Porter
Dec. 2017 - May. 2018Ireland, SwordsMaintained order and cleanliness of work areas to conform with health codes;
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness;
Stored perishable food items in freezer or refrigerator to protect from spoilage;
Washed and sanitized plates using industrial dishwashers according to manufacturer instructions;
Acquired new skills to support team and further accommodate customer needs;
Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth;
Swept and mopped floors at end of shift to comply with sanitary regulations;
Developed great team spirit with other personnel by pitching in and helping with task completion.
BANDES S/A - Banco de Desenvolvimento do Espírito SantoIntern
Jan. 2012 - May. 2013Brazil, VitóriaWrote procedures, reports and technical documents in easy-to-understand terminology;
Created status reports on operational activities;
Displayed strong telephone etiquette, effectively handling difficult calls;
Implemented strategies to take advantage of new opportunities;
Worked closely with human resources to support employee management and organizational planning.
MPE-ES - Ministério Público Estadual do Espírito SantoEstagiário
Jul. 2011 - Jan. 2012Brazil, VitóriaCreated status reports on operational activities;
Assisted with event planning, support and execution of virtual and in-person engagements;
Oversaw quality control to identify inconsistencies and malfunctions;
Implemented strategies to take advantage of new opportunities.
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