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Work Background
Q2SR. Program Manager
Jun. 2023
Q2SR. Technical Product Owner
Mar. 2021Austin, Texas Metropolitan Area- Designs, develops and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. - Serves as the central resource with design, process, development, test, quality and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades and maintenance of the product or product line.
Q2ebankingSR IT Project Manager Infrastructure
Aug. 2015 - Mar. 2021Austin, Texas AreaProject manage Data Center Infrastructure projects. Project include: - Managed the rollout of Q2's Active/Active Data Center solution which is a key differentiator from our competition. Downtown for our customers in the event of an outage is significantly reduced with the attendant financial penalty savings.
- Managed the rollout of Q2s first foray into to containerization as part of an OS End Of Live remediation project. Utilized Hashicorp products for Containerization orchestration.
- Wrote the requirements and managed the delivery of the Q2 Customer environment tracking system (IDX). Another key deliverable that has changed the way support, IOC and implementation interact with customer environments. Prior to IDX a manual data tool called ID was used and was prone to data entry errors. Key responsibilities
- Manage multiple large scale and complex IT projects with cross-departmental resources
- Apply appropriate methodology, tools and templates for completing assigned projects
- Manage project scope, schedule, and delivery on time and within budget
- Manage all project risk and issues and the corresponding mitigation strategies
- Manage project change control and ensure changes do not jeopardize existing project timelines - Work with IT resource managers and oversee capacity needs for project efforts
- Act as a mediator between stakeholders and team members regarding project efforts
- Own all IT related announcements and communications according to assigned projects
- Determine how project results will be measured and complete post project evaluations
Raytheon Intelligence and Information Services (IIS)Sr. Program Management Liason
Mar. 2014 - Jul. 2015Orlando, Florida AreaResponsible for the management of new Business requirements from Customer by working with the Integrated Project Team to place on Contract, utilizing a variety of in house developed tools to: - Review Customer Requirements - Write Statements of Work
- Review Supplier Proposals
- Write Technical Evaluations
- Create Project Plans
- Manage Project during Period of Performance Highlights: - Created and maintain project plans in MS Project Enterprise Server for all existing projects (25 currently) representing $60M in annual revenue - Identified an issue with Contract Deliverable Requirements across the SM program. Performed Root Cause Analysis, identified and implemented solution and went from a 24% delivery rate for the year (June 14) to 100% on time delivery for the last 4 months. - Established Enterprise Level Project Server (IMP and IMS) application/schedules for SM CONUS (32 projects in all)
Raytheon Technical ServicesSoldier Non Systems Program Supply Chain Manager
Jan. 2012 - Mar. 2014Orlando, Florida AreaProgram Supply Chain Manager responsible for material planning/delivery in support of simulation systems globally. - Implemented new vendor performance measures and created new reporting methodology resulting in a President's Award Nomination. Met and exceeded the Annual Operating Plan for the program
Raytheon Technical Services CompanyBCTS - MPM
Aug. 2011 - Jan. 2012Orlando, Florida AreaResponsible for the supply chain activities in support of the Battle Command Training Systems platform on Warfighter
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