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Work Background
SystemsaholicChief Amazement Officer
Mar. 2020Ottawa, Ontario, CanadaAs the Director of Systemsaholic, I lead the development of custom software and web applications, specializing in creating automated systems that streamline business processes and enhance efficiency. My focus is on driving growth through automation, providing innovative solutions for clients across various industries. Key Achievements: • Lodgistiks Web App: Developed an event management platform using NextJS and TypeScript, allowing organizers to handle hotel bookings for large groups. Integrated Stripe for payments and created a robust database to manage room allocations, bookings, and requests. • FundWazr Silent Auction Platform: Launched a web-based silent auction platform for fundraising events, delivering seamless integration with payment systems and providing an intuitive user experience for both organizers and participants. • 3CX Onboarding Funnel: Built a custom onboarding funnel for 3CX telephone service clients, automating the setup process and improving user understanding of various device configurations through Groundhogg and API-driven actions. • VoyUpGo Travel Referral App: Created a referral app that empowers Travel Professionals to reward client referrals. Focused on unique branding, customer engagement, and incentivized referral strategies. • IT and Email Solutions: Resolved complex email deliverability issues for clients using Cloudflare Workers for routing and enhanced system performance for MedIT and Wild Apricot services. At Systemsaholic, I’ve successfully managed projects from concept to completion, working closely with clients to understand their needs and deliver tailored solutions. My passion lies in building automation tools that simplify workflows, enhance client relationships, and ultimately, drive business growth.
Expedia Cruises OttawaManaging Franchise Partner
Aug. 2016 - Nov. 20245929 Jeanne d'Arc Blvd, Ottawa, ON K1C 6V8Alain Guertin is an entrepreneur. Known to be a jack of all trades, he has been at the helm of many businesses in many industries.
Born and raised in a small town in Northern Ontario where he honed his business acumens and prepared for an unforeseen challenge. in Summer of 2016, he made the move from rural Kapuskasing to the Nation’s Capital to take on one of his biggest challenges yet.
Purchasing 50% of a twenty plus year established business where he set forth to take an already enormous travel business to new heights. The main challenge; to convince over 120 travel consultants that, as the new kid on the block, he could help them grow their businesses.
CRM Soluton Consultant a division of CXe CommunicationInfusionsoft Certified | CRM Consultant | Quebec | Ottawa
Aug. 2015 - Aug. 2016Quebec, CanadaInfusionsoft Certified Consultant | CRM Consultant | Bilingual | Quebec | Ottawa CEO with over 20 years of retail experience (online and brick and mortar), Alain has successfully bought and sold companies in Information Technology, Telecommunications, Information Communications, Loyalty Rewards, Ecommerce Retail, Roadside Marketing, Mobility and Travel Industry. In his roles as DMO, he is also Infusionsoft Certified. As a Digital Marketing and CRM Consultant, Alain continues to support small and large companies inclusive of retail services, professional services, distribution, construction and travel industry with a growing list of clients in Northern Ontario, Ottawa and Quebec.
Kapuskasing Office ProCEO
Jan. 2011 - May. 2016Ontario, CanadaPurchased this existing business as a brick and mortar retail business in 2011. Added the e-commerce element in 2012 and became the #1 performing website in the Office Pro family across Canada winning Dealer of the Year. Built to sell, it was successfully sold in May 2016.
KaponlineCEO
Sep. 2005 - Oct. 2015KapuskasingBuilt from the ground up, this was an Information Tech Start Up launched in 2005. We built it with a 400 customer base boasting clients like the Ontario Power Generation (a 3 billion dollar hydro project) and we landed a 5 year deal there. This branched out into a 1 Million dollar project for smaller hydro suppliers. As CEO, we built it to sell. Planning the exit strategy, we celebrated a profitable sale this past October 2015.
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