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Work Background
Business Operations Manager
EJD Properties, LLCBusiness Operations Manager
Jun. 2024United States, AustinManage day-to-day operations for a multi-location hemp retail business and its parent company. Oversee HR, payroll, inventory systems, and compliance with local and state regulations. Handle hiring, onboarding, scheduling, and performance issues. Process payroll, manage benefits, and ensure timely tax and financial reporting. Lead budgeting and revenue tracking, reconcile bank accounts, and analyze cash flow. Support legal and regulatory reviews, handle vendor relationships, and create internal policies and SOPs. Serve as the point person for employees, customers, state agencies, and partners.
Human Resources Business Partner
CXT SoftwareHuman Resources Business Partner
Nov. 2021 - Oct. 2024United States, PhoenixHR Guidance and Consultation: Provides expert HR guidance to department management, offering valuable insights and solutions when needed. Trend Analysis and Policy Development: Analyzes trends and metrics in collaboration with leadership to develop effective solutions, programs, and policies. Employee Relations Management: Assists management and executives in handling complex employee relations issues and conducts thorough and objective investigations. Legal Compliance: Maintains a deep understanding of legal requirements concerning employee management to minimize legal risks and ensure regulatory compliance. Collaborates with legal advisors as necessary. Performance Management: Offers day-to-day performance management guidance to management, including coaching, counseling, career development, and disciplinary actions. Workplace Relationship Enhancement: Works closely with management and employees to foster positive work relationships, boost morale, and increase productivity and retention. HR Policy and Administration: Provides HR policy guidance and interpretation and handles administrative tasks for new hires, promotions, and transfers. Training and Development: Identifies training needs for business units and executives and actively participates in evaluating and monitoring training programs for successful outcomes. Payroll Management: Manages the payroll system, ensuring accurate processing of payroll deductions for taxes, benefits, and other deductions. (Rippling, Paychex, Quickbooks) Payroll Reconciliation: Reconciles payroll with the general ledger in accounting software, ensuring financial accuracy. Payroll Issue Resolution: Addresses payroll errors promptly when necessary.
Accounting Specialist
Hill Country Transit DistrictAccounting Specialist
Aug. 2020 - Nov. 2021United States, Texas CityReviewed timesheets for accuracy and processed bi-monthly payroll. Managed garnishments, child support orders, deductions, and benefits. Prepared bi-monthly, quarterly, and annual reports. Conducted audits including W-2, 1095-C, 941, and 5500. Served as 401(k) plan administrator and managed loans and withdrawals. Handled new employee setup, E-Verify, and benefits enrollment. Tracked revenue, balanced budgets, reconciled bank accounts, and analyzed financials. Performed banking functions such as voids, stop payments, and direct deposits. Supported auditors during FSA/HRA, 401(k), and workers’ comp audits. Acted as liaison between HR and the benefits broker. Advised employees on leave status, FMLA, short-term disability, return-to-work, and general benefits questions.
Office Manager/Bookkeeper
Fletco Services, LPOffice Manager/Bookkeeper
Sep. 2019 - Jul. 2020Fredericksburg, TexasOversaw bookkeeping (AR/AP), invoicing, accounts, and budgets. Organized and managed payroll. Prepared contracts and agreements, managed price negations with vendors and service providers. Facilitated with obtainment of work visa. Social Security numbers, and Texas driver’s license. Helped maintain social media accounts (LinkedIn, Instagram, Facebook)
Business Office Manager
Frontier Management, LLCBusiness Office Manager
Oct. 2018 - Sep. 2019Bee Cave, TexasThe Auberge at Bee Cave, formerly Silverado Senior Living. Prepared and submitted payroll, wage changes, time corrections. Organized monthly financial statements. Processed payment from statements. Managed all aspects of Human Resources. Recruiting, interviewing, hiring, promotions, drug screens, and terminations. Handled leaves. eligibility, claims, communion with HR team in Oregon and California. Performed New Employee Orientation, onboarding, training etc.
Search Coordinator (Project Coordinator)
Storbeck Search | Diversified Search GroupSearch Coordinator (Project Coordinator)
Jan. 2018 - Oct. 2018Austin, Texas AreaLead administrative, logical, and technical support on a search team. Managed and communicated search timelines. Arranged and prepared applicants for interviews. Produced proposals, interview materials, and development materials.
Executive Assistant to Deputy Executive Directors
Texas Parks and Wildlife DepartmentExecutive Assistant to Deputy Executive Directors
Nov. 2016 - Dec. 2017Austin, TexasProvided support to the Chief Administrative Officer and Director of Conservation Programs by preparing materials for Texas Parks and Wildlife Commission meetings, attending to schedules (meetings, projects, travel), addressing correspondence from federal and state agencies, tracking bills in the Texas legislature affecting the department, and managing seven budgets.
Executive Assistant to the Information Technology Director and Human Resources Director
Texas Parks and Wildlife DepartmentExecutive Assistant to the Information Technology Director and Human Resources Director
May. 2015 - Nov. 2016Austin, Texas AreaPerformed administrative support for both directors Scheduled meetings, conferees, travel arrangements, and coordinated purchases. Problem solves strategic issues as they arose. Assisted in developing and managing the internal divisional website.
Officer Manager
Texas Parks and Wildlife DepartmentOfficer Manager
Sep. 2010 - May. 2015Enchanted Rock SNAProvided Park with administrative, purchasing, fiscal control, auditing, and IT support. Scheduled, supervisor, trained staff of ten employees and five volunteers. Served as the Human Resources representative (hiring, terminations, payroll issues, raises, bonuses). Wrote and implemented site specified fiscal control plan, served on teams that helped improve the functions of the park. Managed and maintained concessionaire contracts Handled all revenue, invoices processing, procurement card transactions, reconciliations, audits, and proposals. Managed the park store, revenue, inventory, stocking, purchasing.
Development Service Clerk
City of Marble Falls, TXDevelopment Service Clerk
Jul. 2003 - Apr. 2008Marble Falls, TexasOffered administrative, technical, and clerical support to the City of Marble Falls Development Services Department Division. Issued permits building permits. Answered questions that dealt with zoning, ordinances, and building codes. Reviewed plans to ensure that they met specifications for the city before sending them to an inspector for approval. Organized all Building Department files, which included contractors, inspection, insurance, and permits. Problem solved building code issues. Served as Secretary to the Planning and Zoning Commission
Receptionist
FRED L. THOMPSON & ASSOCIATES, P.C.Receptionist
Jul. 2000 - Jul. 2003Llano, TexasOrganized and prepared jobs for the field crew(s). Assisted in processing data collection. Performed organized and detailed work such as survey drafting and breaking down data. Handled all the business contracts and job orders. Project scheduling for field crews. Deed research at the County Clerks offices, Tax office, and appraisal districts. Reviewed and edited plats and field notes. Performed small CAD tasks as assigned.
Receptionist
Horseshoe Bay MarketingReceptionist
Feb. 1999 - May. 2000Horseshoe Bay, TexasAdministrative and clerical tasks within a real estate company Composed and notarized sales contracts. Scheduled appointments and tours of properties for clientele. Provided travel arrangements, organized events; i.e. dinner reservations, tee times, etc. for clients.
Administrative Assistant
Hill-Behan LumberAdministrative Assistant
Jul. 1998 - Jan. 1999Harahan, LAAdministrative and clerical support to the installed sales manager. Prepared cumulative and monthly sales reports. Accounts payable. Organized and scheduled appointments for installers. Ordered materials for jobs and made sure they were correct and delivered to the correct location.
Assistant Store Manager
Videos To GoAssistant Store Manager
Jun. 1997 - Dec. 1998Burleson, TexasPurchasing of new movies. General merchandising. Customer service. Accounting and Cash Handeling
Receptionist
Llano Cabinet CompanyReceptionist
May. 1997 - Jan. 1998Llano, TexasGeneral payroll, answered phones, directed calls. Processed mill paperwork packages. Helped with accounts receivable.
Administrative Assistant to the Director of Technology
Llano Independent School DistrictAdministrative Assistant to the Director of Technology
Sep. 1996 - May. 1997Llano, TexasAssisted with setup of computers onto the school network. Running cables. Cleaning off and reprogramming hard drives. Installed new software and assisted with training on software. Setup systems from start to finish and make sure they worked properly. Basic trouble shooting of operating systems, email, LAN and standalone machines. Assisted in upgrading hard drives and basic hardware installation.

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