Christina Watson - Organizational Change Management, Self Employed Consultant

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Work Background

Dragonfly Consulting - Business Optimization, Cultural Transformation & Life & Professional CoachingSmall Business Owner

Mar. 2017Kansas City, Missouri AreaAs a professional life coach and accountability partner, I assist individuals in gaining a deeper understanding of their behaviors and habits to achieve personal and professional goals. Additionally, as a consultant and change management expert, I facilitate leadership listening panels and implement comprehensive management strategies to drive positive outcomes. I design and develop custom programs to address key areas such as goal management, strategic planning, interpersonal development, culture transformation, behavior change, leadership coaching, accountability partnering, and emotional intelligence. My passion is to help individuals improve their lives by achieving greater levels of success and fulfillment. • Helping clients (Individuals & Corporations) identify challenges/obstacles that prevented them from successfully maneuvering through their personal and professional life. • Inspiring others to share knowledge, grow together and Increase self-awareness by utilizing structured programs for Goal Management, Strategic Planning, Interpersonal Development, Culture Transformation/Change, Behavior Modification, Leadership Coaching, Accountability Partner and Emotional Intelligence • Virtual and in-person sessions • Helping small business to be more efficient by leaning processes, removing waste and marrying the leaned process to technology .

Apex SystemsTechnology Enterprise Change Leader (Healthcare)

Nov. 2022 - Mar. 2023United States- Facilitated the adoption and utilization of technology transformation within the organization by comprehensively assessing the existing cultural landscape and gauging the readiness for change through in-depth discussions and a change readiness survey. This served as a foundation for establishing change enablers that empowered employees to hold leadership accountable for upholding the organization's values, mindset, and behaviors. - Enabled Technology transformation by creating a story around their journey, a communication plan and templates. - Partnered with HR and other groups to ensure not only IT mindsets, beliefs and behaviors but the groups they work with and their clients (the overall organization) are aware and desired to transform - Enabled Workforce team by creating the change story, communication plan and templets to support further communications. - Established a front door (sharepoint site) as a one stop shop for leaders & employees to find all & the latest information about the transformation. - Created best practices, guidelines, tools, templates and training around change management. - Enabled the creation of a Change Champion Network to help ensure adoption & use of change management skills, desired mindsets & behaviors and communication into the organization.

Clyde & CoOrganizational Change Management Leader

Sep. 2021 - Mar. 2023Kansas City Metropolitan AreaLeading a team of OCM Analysts who work across multiple IT project delivery teams to maximize ROI by driving business adoption of new technologies. This is achieved through: • Creation and execution of awareness campaigns and targeted deployment communications, to minimize employee resistance and maximize employee engagement • Provision of appropriate training, to drive faster adoption and higher end-user proficiency • Execution of post-implementation reviews with end users, to increase utilization of the new technologies • Quantification and tracking of ROI through effective benefits management across the project lifecycle • Maintenance of a collated view of the organizational change impact of the IT project portfolio across geographies and departments, to ensure that the business can absorb the aggregate change resulting from multiple IT projects.

Consulting, Large Corporation, Cultural Transformation Manager (Organizational Change Mgmt)

Jun. 2019 - Sep. 2021Kansas City, MO• Conducted Cultural Diagnostic by gathering feedback from employees, facilitated gallery walk of feedback with leadership, gained commitment and leadership ownership of wanted behaviors and facilitation of enablers to support behaviors & cultural changes. • Focused on the people side of change from leadership to employees, including changes to processes, systems and technology, job roles and organization structures. • Coached change management activities during Lean production system implementation • Implemented management strategy and plan inclusive of all key change levers communication, stakeholder management, training, coaching, and mentoring and behavior reinforcement. • Created reinforcement program for continuous improvement around transforming culture • Coached leadership by provide feedback on observed behaviors.

SCANgarooOwner

Feb. 2018 - Sep. 2021Kansas City, Missouri AreaSCANgaroo. Mobile Scanning Services company. Our passion is to help preserve history. Whether it be a family or our country's history we believe there is a need to have scanning services come to you rather than sending images/documentation in mail to get digitized. Our business model is to bring the services to our clients’ location. We have professionally equipped vans where we do all the scanning of photos, slides, negatives, documentation, art and so on. We do not take any images or documentation off site (unless approval is given).

InsightStrategic Partner Delivered Services Manager / Senior Business Architect

Apr. 2016 - Mar. 2018Phoenix, Arizona AreaResponsible for the development and leadership of effective and efficient business processes. Incumbents provide leadership and drive strategic projects. This position will take strategic initiatives from concept to implementation, driving profits and cutting costs. Incumbents are equally comfortable with Customers, Senior Executives, technical teams and functional resources. • Increased services capability around Strategic Partner Delivered Services to drive an increase in overall revenue • Accountable for the development and leadership of effective and efficient business processes • Provided leadership and drove strategic Team Lead projects – full lifecycle accountability for strategic initiatives from concept to implementation ran by a team • Managed profits and cost-cutting initiatives • Mentored direct reports and team members in business, professional and personal development to ensure team members, projects and business initiatives exceeded expectations

SogetiDelivery Manager | Manager Consultant | Program, Project Manager | Proposal Manager | BA

Apr. 2013 - Apr. 2016Kansas City, Missouri AreaDrive efficiency and optimization within the engagement by championing, coaching & facilitating Sogeti USA best practices, industrialized processes and standards along with ensuring compliance with company policy. Ensure we are selling what we can deliver and then delivering what we sold to our partner by managing delivery, risks, establish and sustain expectations, objectives, policies, processes and tools •Industrialized processes and standards along with ensuring compliance with company policy. •Oversight of delivery and risks for all engagement within the assigned region •Mentored direct reports and team members in business, professional and personal development to ensure team members, projects and business initiatives exceeded expectations •Worked with businesses (frontline and executives) to identify and align IT opportunities to improve their overall business strategy. •Utilized Best Practices of Sogeti and industry standards within the areas of Business Process Optimization, Agile Transformation, Enterprise Architecture, ADKAR Change Management, IT Service Management, Project Delivery Optimization, and Project Management Center of Excellence. •VB6 Migration to .Net for a Financial Institution; managed resources, schedule, budget for an application migration as well as client management •Collaborated with clients, account executives and Subject Matter Experts in response to Requests for Quotes (RFQs), Requests for Proposals (RFPs), and Request for Information (RFIs) •Business Intelligence Reporting and Extract, transformed and led ETL development projects to incorporate external data into an internal Enterprise Data Warehouse (EDW) •Reviewed current business processes to improve effectiveness and efficiency •Established TeamPark & SharePoint sites for better collaboration and communication •Developed & managed Agile project, communicated status weekly, assisted with financial software decision criteria •utilized SMART objectives and DAMIC to measure outcome

ATKManager, Technical Projects, Risk Management, Configuration & Knowledge Management

Jan. 2012 - Apr. 2013Independence LCAAP• Utilized Project Management, Six Sigma & Lean methodology and ADKAR Change Management to plan and implement process improvement projects for both services and products using Agile Methods • Improved communication between internal and external customers using standardized knowledge management processes, policies and procedures • Defined strategy and led knowledge sharing initiatives; strengthened change control processes and reduced rework and cycle time • Mentored direct reports and team members

ATKManager Configuration and Knowledge Management

Jan. 2012 - Jan. 2013ATKUtilize project management and Six Sigma methodology to plan and implement process improvement projects for both services and products using Agile Methods. Improve communication between both internal and external customers using standardized knowledge management processes, policies and procedures. Define strategy and lead knowledge sharing initiatives. Strengthen change control processes and reduce rework and cycle time. Managing seven direct reports and contractors.

ATKManager R&D Engineering Project Managers

Jul. 2010 - Jan. 2012Implemented and integrated Project Management Methodology (PMI) and Systems Engineering Methodology (INCOSE) into a company specific Project Management Methodology. Evaluated, budgeted, and used quantitative analysis of incoming projects into the company portfolio. Simplified project and resource management coordination within a matrix organization. Developed and implemented controls and metrics for group processes. Managed direct reports • Implemented and integrated Project Portfolio Management Methodology (PMI) and Systems Engineering Methodology (INCOSE) into a company specific Project Management Methodology • Evaluated, budgeted, and used quantitative analysis of incoming projects into the company portfolio • Simplified project and resource management coordination within a matrix organization • Developed and implemented controls and metrics for group processes • Mentored direct reports and team members

ATKSr. Supervisor IT Project Services

Jul. 2009 - Aug. 2010United four business units to a common Project Management Methodology based on Agile & PMI standards. Led IT software package implementation across a 2,700 employee site. Enabled unification of business analysts and processes. Enabled enterprise visibility of project portfolio management. Managed direct reports. United four business units to a common Project Management Methodology based on Agile and PMI standards • Led IT software package implementation across a 2,700 employee site; facilitated unification of business analysts and processes • Enabled enterprise visibility of project portfolio management. Managed direct reports • Mentored direct reports and team members Implemented project management controls and portfolio visibility tool for internal and external partners and customers • Coordinated corporate move of data center to new physical location • Customized and implemented project management methodology within IT

Orbital ATKSr. IT Project Coordinator

Mar. 2008 - Jul. 2009Implemented project management controls and portfolio visibility tool, partners and customers. Coordinated corporate move of data center to new physical location. Customized and implemented project management methodology within IT.

3MInternational Business Project Management / IT Analyst / Team Leader / Manufacturing Operator

Aug. 1997 - Mar. 2008MNImplemented ERP system across 1,800 employee site. Developed and implemented databases to reduce redundancy and waste. Led Six Sigma improvement projects. Manage Direct and contract workers. • Mentored direct reports and team members • Implemented ERP system across 1,800 employee site • Developed and implemented databases to reduce redundancy and waste • Led Six Sigma & Lean improvement projects

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