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Work Background
The North West CompanyAssistant Store Manager
May. 2023Iqaluit, Nunavut, Canada
The North West CompanyDepartment Manager
Sep. 2020 - May. 2023Iqaluit, Nunavut, CanadaDrive profitable sales for the food service department Accountability for the full operations of the food service department Coaching, motivating and developing a team of food service associates Prioritizing and tasking work duties Planning, organizing, managing and merchandising the food service department inventory Monitoring and adjusting customer service levels within the food service department
Hilton Hotels & ResortsCultural Trainer
Feb. 2019 - Mar. 2020Qingdao, Shandong, ChinaDevelop and implement learning strategies and program. Conduct seminars and workshops about real-world challenges in speaking English with native and non-native English speakers in a hospitality setting. Evaluate individual learning development needs based on organization's stated needs Help employees make the most of learning opportunities. Utilize traditional and modern training methods. Familiar with various e-learning platforms and incorporating them in the learning process. Resolve any specific problem areas and tailor training program as necessary.
LEGO EducationEnglish Language Teacher
Sep. 2018 - Mar. 2020Qingdao, Shandong, China
PKU CollegeEnglish Language Teacher
Jun. 2013 - Aug. 2018Qingdao, Shandong, China
Tim HortonsManager
Mar. 2006 - Jun. 2013Ensure consistent labour/food/paper costs, maintaining and growing sales, and maintain high speed of service standards. Manage employee recruitment, evaluations, and training programs. Oversee the running of monthly Health & Safety meetings, Hospitality Committee meetings, and Employee Advisory Group meetings. Supervise 1 assistant manager and 6 supervisors, as well as 45-50 employees at this Double Drive Through location.
CVS StablesStable Manager & Coach
Sep. 2001 - Jun. 2005Performed general maintenance of facilities, upkeep of fencing, buildings, and parking lot. Took care of the health and well-being of 20 school horses and 10 performance horses ensuring proper veterinary and farrier visits were maintained on a regular basis. Exercised school and performance horses in dressage and jumping. Taught beginner to advanced riders from 7 years and up Hunter/Jumper techniques, growing with them as they learned necessary skills to compete at Regional and Provincial levels and coached at competitions. Ensured retirement care of older school horses as well as trainning for new school horses and ponies were carried out. Oversaw a team of 10 grooms on property and 2 at competitions.
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