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Work Background
PMO Global AllianceExpert Judge (PMO Global Awards)
Jun. 2023Greater Munich Metropolitan Area · Remote
VisaDirector
Apr. 2021Munich, Bavaria, Germany
WirecardPrincipal Portfolio Manager
Jan. 2019 - Apr. 2021Munich, Bavaria, GermanyLead and facilitate planning of project deliveries for PSP cross functional teams. 25 software development teams in 6 countries across Europe North America and Asia.
Introduced a new framework for scaling agile across the enterprise (SAFE)
Set up and roll out processes across PSP subdivision.
Support VP for reporting and portfolio management.
Support and coach project and program managers.
Manage priorities with different stakeholders, Product management, sales and professional services.
WirecardHead of Project Management Office
Jul. 2018 - Dec. 2018Munich, Bavaria, GermanyI led a team of more than 10 project managers, setting the objectives for the team and the team members, defining project management standards and good practices, creating a path of growth for the members of the department, mentoring and supporting them. Under my leadership, the PMO team successfully managed a large number of projects, constantly moved towards agile approaches to project management.
WirecardTechnical Program Manager, PMO
Apr. 2017 - Jul. 2018Munich Area, Germany● Planning the overall program end to end and monitoring the progress of platform modernization program across several software teams which are located in different locations (Germany, Slovakia).
● Delivering a new end to end product to the market where I managed the program deliveries from several teams across different divisions; Issuing, PSP, Acquiring as well as Enterprise portal. Teams were located in Germany, Slovakia, and Brazil. ● Ran and delivered a PoC for the new modern Payment Gateway.
● Identifying technical, process and dependency risks and taking corrective measurements corresponding to the identified risks.
● Evaluating different technical and functional proposals and identify the best options for system design.
● Unblocking teams by managing the priorities of dependencies.
Other Duties
● Conducting interviews for prospect project and program managers
● Coaching and training for new project managers
● Organizing technical knowledge sharing for different internal applications and components
Nezal ProgrammingProject Manager / Scrum Master
Sep. 2011 - Apr. 2014Alexandria, EgyptManage the game production process among a team composed of art designers, software developers and game designers
I led the production process of 2 of the biggest HTML5 games on Facebook :
● Crowds VOTE ( http://apps.facebook.com/crowdsvote)
● Elmadinah (http://apps.facebook.com/elmadinah) which is a city simulation online social game with 1.3 million registered users and 230 thousands monthly active users.
I led the process through Game design, Art, development and release in the market.
Core Duties:
● Collect requirements
● Plan releases
● Schedule tasks’ duration and sequence
● Track the finish of tasks to fulfill (scope, time, quality) constraints
● Coordinate between different departments (UI, Art, Development and Game Design) ● Executing Iteration plans within the Release plan.
● Ensuring the team achieves the release goals ● Responsible for identifying issues and unblocking the developers.
● Responsible for leading sprint planning sessions, User Story decomposition to tasks
Egyptian Import OfficeTechnical Department Manager
Jan. 2006 - Aug. 2011Alexandria, EgyptManage a team of 20 biomedical engineers and technicians with 5 team leaders responsible for installation, maintenance and repair of medical equipments solved by our company.
Manged to increase the service team from 5 engineers and 5 technicians in 2005 to 8 engineers and 12 technicians in 2011. I also succeeded in increasing the total income of the service department in 2011 to 9 times what it was in 2005.
I also had a role of senior laser service engineer to support junior engineers all over Egypt.
Basic Responsibilities:
• Monitor spare parts inventory and make sure there is no shortage.
• Make sure the department meets the targets set by the management.
• Ensure continuous development of the team members via technical and non-technical training sessions inside and outside Egypt. • Hire the best talents to enhance the quality of our process.
• Maintain good relationship with the customers
• Assist team members to solve difficult technical problems
Egyptian Import OfficeSenior Laser Service Engineer
Aug. 2003 - Dec. 2005I was responsible for installation, maintenance and repair of laser medical equipments all over Egypt and I supervised 2 junior engineers.
I had trainings at (Candela, Deka, Quanta and Fotona). I was able to service all types of laser machines.
Egyptian Import OfficeJunior Laser Service Engineer
Aug. 2000 - Aug. 2003Responsible (along with a team of 5) for installation, maintenance and repair of company’s medical equipments in lower Egypt geographical area.
I serviced different types of medical equipments including (Patient Monitors, DC Defibrillators, Operating Lights, Electrosurgical Equipments, Medical Lasers)
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