Ronald Makomba - Head of Account Management, Yoco

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Startup Founder

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Marketing

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South Africa

Work Background

YocoHead of Account Management

Feb. 2024Cape Town, Western Cape, South Africa · On-site

YocoHead of Customer Support

Sep. 2022 - Feb. 2024Cape Town, Western Cape, South AfricaGetting closer to the customer is where I have and continue to thrive. This is why taking on not only looking after support at Yoco, but building something alongside my team that will never leave our customers wanting.

YocoHead of Customer Success

Sep. 2021 - Oct. 2022Cape Town, Western Cape, South Africa

YocoHead Of Business Development

May. 2020 - Sep. 2021Cape Town, Western Cape, South Africa

YocoHead of New Region Development

Jun. 2018 - May. 2020Johannesburg Area, South Africa

YocoVP Business Development

Aug. 2016 - Jun. 2018Cape Town Area, South Africa

YocoBusiness Development

Mar. 2014 - Aug. 2016Primary responsibility is developing lasting relationships with our customers, working alongside them to ensure Yoco’s offering remains relevant for their business needs. Other responsibilities include, developing and maintaining marketing strategies to meet agreed company objectives.Evaluate customer research, market conditions, competitor data and implement marketing plan alterations as needed.

Mak and ChopsCo-Founder and Director

Oct. 2022Western Cape, South Africa · HybridWe consult to startups, medium size businesses and anyone who is keen on creating a product led customer journey, that translates to growth and customer expletives that create stickiness and learnings that create better products and services for your customers! Oh we also invest sometimes either time or money, as long as we can add real value.

Cobi InteractiveDirector of Sales and Marketing

Jun. 2013 - Mar. 2014Cape TownResponsible for developing and maintaining marketing strategies to meet agreed company objectives.Evaluate customer research, market conditions, competitor data and implement marketing plan alterations as needed.Oversee all marketing, advertising and promotional staff and activities. Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel.Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings.

Cobi InteractiveBusiness Development Manager

May. 2012 - Jun. 2013Cape Town Area, South AfricaAssessments of marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, follow-up sales activity, formal proposal writing and business model design. Brought on board and managed relationships with DStv, Bid or Buy, ACI, Blackberry and a number of other large clientele.

iZindaba.orgBoard Member

Dec. 2009 - Sep. 2011Johannesburg Area, South AfricaIs an initiative that I have recently become heavily involved in as one of its project managers and a board member. iZindaba is a project that has been setup to empower individuals to be the change they need in their own lives. iZindaba aims at developing and better the lives of people in need of a change and in need of assistance in their development. The first project is the construction of a library for Davey High School located in Dayveton Township in the East Rand. This project has been further driven by M-NET who came on board and turned what was initially a small project to help get the ball rolling to a massive project that will be far reaching. The school which was targeted reaped greatly from this project and their Matric pass rate increased by 77% in a matter of months. Please see attached documents and below link for a better picture of what it is all about. (http://trust.izindaba.co.za/)

iZindabaContent Manager

Dec. 2009 - Apr. 2011Johannesburg Area, South AfricaDuties, Responsibilities and Accountabilities: - Content generation o Sourcing content for various areas of lifestyle guide both online and print. o Content Layout planning both online and print. - Sourcing of content genarating contacts o Locating contacts to provide access to both content and major events and more. o Maintainng relationships with establised contacts - Sourcing of sponsors o Locating financial and product sponsors for prizes, stock and events hosted by iZindaba o Maintaing positive relationships with sponsors i.e. Miller,Peroni, Patron, EMI records, Gresham records For a good look at the world of iZindaba please take a look at the website (www.izindaba.co.za) and attached documents.

ProCapitalProject Manager

Oct. 2008 - Apr. 2011Johannesburg Area, South AfricaDuties, Responsibilities and Accountabilities: Developing of of buisiness ideas concepts and stratagies. Please see following for better ideas of concepts and stratergies- - Project and Strategy Development: Project 1 The LinkeM System It is a simple program that needs to be online, and uses of user profile technology. The training on program usage will be interactive and online. Initially need to create database of students’ marks and work from there, it needs to be easy to insert in preset cells (need to get a list of all the subjects in SA schools). Need to have up-to-date information as to what tertiary institutions are requiring of students in every single course (In Beginning aim at the 24.) Students will be able to see what subjects are involved in all courses, entry criteria, have access to application forms and costings (here is where you would have links to bursaries applications or other financial assistance. -Project 2 People and Process Management System This second project is exactly what it the heading says, it is a system that takes human resource process that companies have in place and some they do not and inject technology into them to improve the efficiency of the organisations. There are two major aspects to the system, the first being recruitment and second being the employee profile. The recruitment aspect of the system takes the recruitment process and streamlines it, the system provides the majority of recruitment martial at a click of a button for example interview guides, entry and exit interview guides and new hire starter packs etc. It will provide statistics on number of hires and how long the process took. It will provide number of exits and reasons and many more for the system can be customized to fit any organisation.