Open LoyaltyAccount Executive
Jan. 2023 - Oct. 2023Wrocław, Dolnośląskie, Poland• Qualified inbound and outbound leads by understanding their needs and matching them to Open Loyalty's offerings.
• Mapped out potential prospects using a consultative approach to identify their most pressing needs and align them with Open Loyalty's solutions.
Coordinated with stakeholders to ensure buy-in from decision-makers for various use case solutions.
• Demoed Open Loyalty based on unique requirements to show how it could solve pain points and meet the specific needs of each potential customer.
• Coordinated next steps to ensure product, technical, and commercial fit for each client's needs and use cases.
• Negotiated commercial aspects such as pricing, contract length, payment terms, and legal agreements to sign up new leads as paying customers.
• Coordinated post-purchase with technical and business end users to ensure smooth integration and product adoption.
• Contributed to optimizing the sales process by introducing new approaches to pipeline management and adopting productivity-enhancing tools.
• Introduced AI solutions to improve the objectivity and accuracy of forecasting and account mapping.
• Updated and maintained CRM to ensure accurate sales activity and prospect data, and to create credible intelligence on potential prospects in various sales stages.