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Work Background
Cloud Software GroupSr. Manager, Webinars and Virtual Events
Sep. 2024
BroadvoiceWebinar Manager
Mar. 2022 - Dec. 2023
GenesysSr. Digital Events Manager
Oct. 2021 - Mar. 2022
WTWH Media LLCSenior Manager, Webinars & Virtual Events
Apr. 2020 - Oct. 2021
Industry DiveProduction Manager
Jan. 2019 - Mar. 2020
WTWH Media LLCWebinar Manager
Aug. 2017 - May. 2019Cleveland/Akron, Ohio Area
KPMG (Contractor)Contractor
Jun. 2017 - Aug. 2017Greater New York City Area
Visual Alchemy / Medical Knowledge GroupWebcast Manager
Jul. 2016 - Apr. 2017
Technical Operations, Inc.Multimedia Operations Technician
Dec. 2015 - Jul. 2016
Columbia University in the City of New YorkOnline Support Project Manager
Aug. 2014 - Oct. 2014• Managed 40+ online courses from launch to completion, maintaining standards of excellency • Researched new technology solutions for future course offerings and streaming delivery • Trained professors, students and new staff on current technologies
Columbia University in the City of New YorkWebinar Specialist
May. 2013 - Aug. 2014• Provided high level real-time technical support for online classes and other virtual meetings • Reviewed requirements from senior management and built the blueprint for the live streaming video system with access from desktop web browsers and mobile devices
JPMorgan ChaseLive Webcast Specialist
Jul. 2011 - Mar. 2013• Produced and managed live and on-demand webcasts for senior management, HR & Legal with sensitive information • Documented live and on-demand streaming services • Determined the needs of clients and tailor appropriate solutions, such as Q&A functionality requiring HTML edits; troubleshot technical issues, including video size, bit rate, naming conventions, hardware malfunctions
92nd Street YManager, Media Operations and Distribution
May. 2008 - Jul. 2011• Managed content and client relations with content distributors such as Amazon.com, Audible, iTunes
• Produced weekly program for NYC Media and SIRIUS
• Managed and facilitated live and on-demand webcasts
The Museum of Modern ArtFilm and Media Intern
Jan. 2005 - May. 2005• Researched and created film and director dossiers
• Composed and edited copy for publication
92nd Street YExecutive Assistant
Jun. 2004 - May. 2008• Provided senior support and maintained executive calendar and correspondence for Director of the center
• Acted as office manager and provided program support
• Contacted artists for permission to record; Facilitated recordings; Maintained archive records
• Assisted in duties to develop digital presence of the organization
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