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Work Background
Wellstar Health SystemSenior Organizational Development Consultant
Mar. 2025Marietta, Georgia, United States
Wellstar Health SystemDirector, Organizational Development
Mar. 2023 - Mar. 2025Marietta, Georgia, United StatesThe Organizational Development Director provides support and leads efforts that strengthen the performance of Wellstar leaders, providers and team members to consistently achieve desired patient outcomes and advance system priorities and strategies. Provides expert consulting in leader development and coaching, organization development interventions, change management, surveys and assessments and other talent management processes to drive effective standardization and alignment across Wellstar to build organizational cohesion, health and flexibility. This individual is regarded as a trusted partner and works in collaboration with HR Business Partners, Talent Management/Organizational Learning Leadership and Local Executives to support development and change initiatives. The Organizational Development Director works independently and is regarded as an informal senior leader and member of the local executive team.
Identifies issues and trends, recommends improvements, and facilitates change using a collaborative approach involving organizational learning, other human resources centers of excellence and other stakeholders as necessary. Supports the integration of corporate initiatives and objectives into business unit operations. The Director applies the principles and practices of organizational development and human resource management to contribute to the success of the health system.
Wellstar Health SystemSenior Organizational Effectiveness Consultant
Oct. 2022 - Mar. 2023United States
NC Department of Health and Human ServicesIT Project Manager
Aug. 2022 - Oct. 2022Raleigh, NCProvided contract IT project management services for the CACFP and eWIC Reprocurement projects at the North Carolina Department of Health and Human Services through e-Solutions of San Jose, CA
RHA Health Services, LLCDirector of Learning and Development
Jul. 2021 - Aug. 2022Asheville, North Carolina, United StatesInstructional design, learning management system, Workday, Workday Learning, project management, healthcare, change management
HCA HealthcareSenior Project Manager, IT
Oct. 2017 - Jul. 2021Asheville, North CarolinaSenior Project Manager, NC Division of HCA Healthcare, Mission Health location in Asheville, NC. The largest healthcare organization in the United States, HCA Healthcare has 185 hospitals, over 260,000 employees, almost 40,000 physicians and almost 100,000 nurses. This for profit company is number 63 on the Fortune 500 list. I am a senior project manager in IT for the NC Division. Currently managing a project to implement bedside bar coded medication verification for a rehab hospital and a project to implement a new EMR for a large regional home health organization. Project manager for ServiceNow implementation project of 7 modules delivered on time and within budget. 22 member implementation team. Project manager for HealthStream course and transcript transition project from NetDimensions. 1,000 classroom courses, 3,000 online courses and approximately 50,000 transcripts are being transitioned into the new learning management system at HealthStream. Ten member project team. I have 27 years experience delivering classroom, blended learning and eLearning as well as project coaching in quality improvement, leadership, and service excellence primarily in healthcare.
Vaya HealthSenior Director, Project Management Office
Sep. 2017 - Oct. 2017Asheville, North Carolina AreaThe PMO facilitates the use of project management best practices for all of Vaya Health's projects throughout the organization. In addition, we provide technical assistance and coaching on the use of our organization's project management software tool set. The Organizational Effectiveness department also reports to the Senior Director of the PMO to encourage collaborative work between project managers and the Director of Organizational Effectiveness.
Vaya HealthDirector, Organizational Effectiveness
Jul. 2017 - Aug. 2017Asheville, North Carolina AreaThe Director of Organizational Effectiveness provides coaching and technical assistance to Vaya Health's leadership toward quality work done in less time. The focus is on improving structures, processes and use of people. What are the outcomes Vaya Health is working to achieve? How effective is Vaya at achieving these outcomes? The Director of Organizational Effectiveness ensures that leadership has viable and actionable answers to these questions. Effectiveness can be defined in terms of: resources, time, money, and the eight organizational wastes (such as rework). We see organizational effectiveness as the intersection of best practices in project management, lean/six sigma quality improvement, change management and leadership and workforce development. To foster innovation and cross-departmental collaboration, this job does not readily fit as a function within a single department. Organizational effectiveness coaching and technical assistance is a core operational activity. The Director of Organizational Effectiveness reports to the Chief Operations Officer.
Vaya HealthSenior Director, Healthcare Quality Systems
Sep. 2016 - Jul. 2017Asheville, North Carolina AreaProvide senior leadership direction for the organization's comprehensive quality effectiveness plan. Institute new quality improvement strategies that encourage leadership and workforce in delivering demonstrated outcomes from quality improvement effort. Ensure that the organization uses best practices in quality improvement across the system, in relation to providers and for the end goal of providing the best services available to all members. Build effective relationships with providers and community stakeholders throughout the region.
Health Innovation Partners Group of the Mountain Area Health Education Center (MAHEC)Quality Improvement Consultant
Jan. 2016 - Sep. 2016I am a Lean/Six Sigma quality improvement consultant. I serve as lead faculty member of our quality improvement training institute. I also provide healthcare quality improvement consulting services to physician practice groups in 16 counties of western North Carolina.
Nova Southeastern UniversityDirector, Learning and Organizational Development
Apr. 2015 - Dec. 2015Miami/Fort Lauderdale AreaActs as an advisor and consultant to university leaders to enhance organizational performance and align employee development strategies and programs to the university's mission, vision, values and strategic goals by supporting change management initiatives, ensuring the development of robust leadership development and employee development programs and directing and optimizing the employee appraisal programs.
Mission Health Systems, IncQuality Improvement Advisor
Mar. 2012 - Apr. 2015Asheville, North Carolina areaRanked in the top 15 health systems in the country, Mission Health's flagship hospital in Asheville serves as the regional referral hospital for western North Carolina. With the busiest surgery suites in North Carolina and over 700 beds and 8,000 employees, Mission strives to become one of the nation's leading health systems in innovative approaches to care and quality. Certified in Change Management facilitation by Prosci in their ADKAR approach.
Duke Clinical Research InstituteManager, Organizational Learning
Mar. 2008 - Mar. 2012Durham, North CarolinaThe world's oldest and largest academic clinical research institute, DCRI's 250+ physician faculty members and 1,200+ managers and staff coordinate trials and registries across more than 20 theraputic disciplines in over 60 countries. In my four years in this job, I created a centralized training and education function that grew from two trainers to seven senior learning consultants and from about 8 courses to over 100. Currently there are over 5,000 training participants annually in a comprehensive spectrum of regulatory, project management, clinical research operations, data management, technology, interpersonal communication, and leadership courses. 1.3 in budget responsibility.
Quorum Health ResourcesPerformance Improvement, Director
Apr. 2005 - Mar. 2008Brentwood, TNthe U.S. Largest hospital management and consulting company to not for profit small to midsize community hospitals in the United States. Director, Strategic Quality Management; QHR provides comprehensive management and consulting services to the 180 hospitals it manages nationwide. Over 8,000 professionals a year complete QHR Learning Institute courses. Many external community hospitals also engage QHR consultants in management and operations projects across many disciplines. In my position, I provide consulting, coaching, and education services to hospital senior leadership and staff in quality improvement planning, tools, and methodology along with education in leadership and service excellence. I develop courses, deliver classroom and web-based training and coach hospital leaders on improvement initiatives.
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