Egbert Von Frankenberg

CEO & Founder @Knightfox Consulting

JamaicaStartup FounderITC-level ExecutiveSales & BizDevConsultingBusiness OwnerCOOSystem ArchitectSystem AnalystDevOpsProduct ManagerBI AnalystSolution IntegratorBusiness AnalystPartnerCEOCTOAdvisorFounderProduct Consultant

With over 20 years of leadership in transforming the Caribbean business landscape, I have developed a unique global perspective that drives my work in AI strategy, cloud computing, and digital transformation. As the Chairman of the Global Services Skills Board (GSSB) and a Board Member at the Business Process Industry Association of Jamaica, I am committed to steering the future of technology and customer experience in industries like hospitality, entertainment, fintech, and beyond. My journey, from Berlin to the Caribbean, has allowed me to blend international insights from working with companies such as Universal Music, Ernst & Young, and Arthur Andersen, with a deep understanding of the regional business environment. This combination enables me to provide innovative AI-driven solutions that not only optimize operations but redefine customer experiences. As Co-Founder and CEO of Knightfox App Design Ltd., I lead initiatives in AI automation, SaaS, and cloud computing that empower businesses to scale and innovate. My passion for AI is also reflected in my speaking engagements and published works, where I share insights on how AI and cloud solutions are transforming industries. Notable features of my work include articles published in: Harnessing Technology Efficiency: BPO May Lead Jobs, Not Fewer - Jamaica Observer AI: How is it Transforming Business Process Outsourcing for Unprecedented Growth? - IDB Key Areas of Expertise: AI Strategy & Automation Customer Experience Innovation SaaS and Cloud-Based Transformation Digital Transformation in Hospitality, Entertainment, and Fintech

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