HRS GroupDirector IT-Operation
Jun. 2019 - Aug. 2020Cologne Area, GermanyGlobal Team Leadership and Operational Oversight
Led a team of 30 across Germany, the UK, USA, China, and Australia, including 4 direct reports responsible for Infrastructure, Service Management, Project Management, and DevOps, developing and coaching team members and defining KPI's for the team. Service Availability Enhancement for Key Clients
Boosted service availability to 99.985% for high-profile customers like Amazon and Alphabet, ensuring reliable and resilient operations. SOA to Microservices Migration
Directed the migration from Service-Oriented Architecture (SOA) to a microservices framework, enhancing availability and scalability while driving significant cost reductions. Cloud Infrastructure Transformation
Successfully transitioned the Housing Infrastructure to a fully managed cloud service, including seamless migration of booking and hotel data to a big data platform for enhanced data management and insights. Disaster Recovery and Communication Process Implementation
Established new processes for disaster recovery, internal and external communication, and team coaching, with an emphasis on accountability and strategic alignment. Predictive Maintenance and Big Data Analytics
Implemented a predictive maintenance system using big data analytics to monitor hardware in real-time, enabling early fault detection, minimizing downtime, and reducing maintenance costs. Project Manager for M365 Rollout
Led the successful rollout of Microsoft 365 across the organization, enhancing collaboration and productivity. Unified Communication Platform Deployment
Launched a group-wide communication platform based on Zoom, integrated with M365 Teams, to streamline and improve internal collaboration. Cost Reduction Achievements
Achieved a 20% reduction in IT OPEX across HRS Group by optimizing operations and implementing cost-effective solutions.