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Work Background
RS2 Senior Change/Product Manager
Jan. 2021Mosta, Malta- Creating Customer-Focused Products from Start to Finish
- Reviewing all incoming customer generic changes from a product and design perspective for all regions - Filtering and Prioritising Product requirements - Involvement in the design designing and technology approach
- Involvement in the UI/UX improvements of new and ongoing product features - Co-ordinating implementations across multiple cross-functional teams - Defining flows within the internal product management team - Defining MVP solutions - Working in Agile methodology Achievements 🚀✨ - Implementation from A to Z of multiple Tier 1 Bank in the US - Implementation of multiple ISO/ISV in the US - Design and implementation of the PayFacs and MarketPlace capability - Design and implementation of a new Macro-services orchestration capability - Design and implementation of a New Configuration Module - Design and Implementation of a Reconciliations module. - Design and implementation of a front facing merchant UI portal
RS2 Change/Product Manager
Jan. 2016 - Jan. 2021Mosta, Malta- Design and implementation of multiple incoming changes from client portfolio and dividing them into EPIC/Stories/Tasks in Jira - Defining Functional, Technical and Product requirements, as well as conceptualising new functionality based on internal product roadmaps defined; providing a Focal Point of Communication to validate the expected outcome with cross-departmental teams to achieve a highly performant Product.
- Involvement in multiple clients RFP
- Review quarterly compliance impact for VISA, MC, AMEX, Discover
- Design and Implementations of VISANET Pin Debit Network together with AMEX and Discover capability for the US
- Design and Implementation of multiple API capabilities
RS2 Senior Business Analyst
Jun. 2014 - Jan. 2016Mosta, Malta
RS2 Business analyst
Feb. 2011 - Jun. 2014Mosta, Malta
San pawl hotelReservations Manager
Sep. 2009 - Jan. 2011
San pawl hotelReceptionist
Aug. 2008 - Jan. 2011St paul's bay
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