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Network Power<100 people
Roles
💰50%
Investor & VC
🔥50%
Startup Founder
💸50%
Marketing
Geos
🇿🇦100%
South Africa
Work Background
ESET Southern AfricaAccount Manager
Jun. 2020 - Feb. 2021Western Cape, South Africa
SKY INTERNET SA Founder & CEO
Oct. 2019South Africa
IT World SA Business Development Manager
Jun. 2019 - May. 2020Cape Town, Western Cape, South AfricaDevelop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople Managing business operations
Resourcing staff and financial processes
Even Flow DistributionAccount Manager
Mar. 2017 - Jul. 2019Cape Town, Western Cape, South AfricaServe as the lead point of contact for all customer account management matters specific to my allocated accounts
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts and customer stakeholders Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with product managers to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Spark ATM SystemsSenior Business Developer
May. 2015 - Feb. 2017Cape Town, Western Cape, South AfricaProspect for potential new clients and turned this into increased business.
Cold call as appropriate within the market and geographic area to ensure a robust pipeline of opportunities. Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients to grow, maintain, and leverage my people network. Set up meetings between client decision makers and Spark ATM Systems sales rep.
Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
Participate in pricing the solution/service.
Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Present an image that mirrors that of the client.
Present new products and services and enhance existing relationships.
Work with technical staff and other internal colleagues to meet customer needs.
VodacomCustomer Support Representative
Jun. 2013 - May. 2014Cape Town, Western Cape, South Africa
MerchantsCustomer Service Representative
Feb. 2013 - May. 2013
Cell CSales And Marketing Specialist
Nov. 2012 - Jan. 2013
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