B+H Advance StrategySenior Strategist | Amazon Account Manager
Jul. 2022 - Sep. 2023I work with design leaderhip to manage the relationship with our firm's largest client as we
collaborate on architecture and interior design projects around the world.
- Ensure timely and consistent, on-budget delivery and progress on projects, track account-wide
financial performance
- Understand, communicate and navigate complex client, contractor and collaborator ecosystem
- Monitor and predict project flow to ensure proper staff resource planning and allocation
- Maintain relationships with client and contractor clients in order to receive consistent feedback on
performance and increase share of project awards
- Communicate wins, stressors, and potential issues to firm leadership
- Curate team dynamics on projects, monitoring morale and coordinating recognition for highperforming
team members, encouraging creativity and looking out for burnout and frustration
- Coordinate career progression activities for Amazon teams, including individual mentorship
opportunities and promotions - Designed real estate and workplace consulting engagements and tools, adapting existing frameworks and creating new ones as needed
- Project managed and collaborated on real estate consulting projects
PM responsibilities: budget, schedule, final deliverable graphic direction, and narrative arc