Nadir Khan - Service Delivery Manager/Test Manager/Entrepreneur/Manager, Kualitatem

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Work Background

Kualitatem Inc.Test Manager for Omni Channel Program

Oct. 2022Riyadh, Saudi ArabiaAs a Test Manager for the Banque Saudi Fransi Omni Channel Banking Program, my responsibility is to manage and supervise complete end-to-end Testing for the Omni Channel Program, coordinating and leading Test Efforts for the Onsite and Offsite Teams, the Bank's Internal QA Team, coordinating with all vendor teams and making sure that Manual, API, Automation and Performance Testing are done where required so this program is a success for Banque Saudi Fransi at the Organizational Level. I have multiple Team Leads that are reporting to me across different functions in both onsite and offsite positions.

Kualitatem Inc.Service Delivery Manager

Nov. 2021 - Oct. 2022Karāchi, Sindh, Pakistan• Planning and Allocation of resources to work on each project • Supervising Test Writing, Test Execution, and Defect Verification tasks • Working in Close Coordination with Pre-Sales for Proposal Creation • Analyzing BRDs and FSDs for providing Test Estimates • Training and Mentoring team members • Cross-training of Resources on other Projects • Client Communication and Reporting • Expanding Company Operations (setting up office, hiring and training team)

Kualitatem Inc.Test Manager for QA Services

Apr. 2022 - May. 2022Riyadh, Saudi ArabiaAs a Test Manager, I am responsible to oversee multiple projects across different domains, implementing a comprehensive Testing Framework from Project Initiation to Closure. This Framework is being rolled out across all departments of Banque Saudi Fransi (BSF) at the Organizational Level. I have multiple Team Leads that report to me and my overall team size is more than 20 people in both onsite and offsite positions.

Kualitatem Inc.Principal SQA Engineer

Jan. 2020 - Jul. 2021Lahore, Punjab, Pakistan• Responsible for domain understanding, test writing, test execution, and defect verification in a project • Planning and Allocation of resources to work on each project • Supervising Test Writing, Test Execution, and Defect Verification tasks • Working in Close Coordination with Pre-Sales for Proposal Creation • Analysing BRDs and FSDs for providing Test Estimates • Training and Mentoring team members • Cross-training of Resources on other Projects • Client Communication and Reporting

Aurea SoftwareQA Software Architect

Jun. 2018 - Dec. 2019• Responsible for the smooth progress of projects from test writing, test execution, and defect verification perspective • SE7 tickets following the right process and completed in time for customer release • Planning and Allocation of ICs to work on each project • Prioritization of Test Writing, Test Execution, and Defect Verification tasks • Handle escalation of Customer Defects and other Defects • Have enough ICs working on a project and develop a backup of ICs • SLAs are being met for each product • Training and Mentoring team members • Onboarding and helping new ICs with the QA Process • Test Case Design and Writing • Test Case Execution • Bug Reporting and Tracking

Aurea SoftwareSoftware Manual Tester

Oct. 2016 - Jun. 2018- Test Case Design - Test Case Execution - Manual Testing - Bug Reporting and Tracking - Black Box Testing - Grey Box Testing - Application Configuration - Troubleshooting Configuration Issues - Guiding and Helping New Team Members with the QA Process - Mentoring and Training Team Members

NETSOL Technologies Inc.Senior Test Engineer

Jul. 2016 - Oct. 2016Lahore, Punjab, Pakistan- Scrum / Agile Software Tester - Designing of Test Cases and Traceability Matrix - Testing Estimates - Sprint Planning and Backlog Grooming Meeting - Conducting Show and Tell Meeting - Manual Testing - Fault Reporting - Executing Automated Testing Scripts - Interpreting Automated Test Results - Build Configuration and Deployment - SQL Server Management - Training, Managing and Mentoring team members - Troubleshooting and Training the Customer on the use of the Application - Sound experience in Asset Lease and Finance System

NETSOL Technologies Inc.Senior SQA Engineer

Apr. 2015 - Jun. 2016Lahore- Designing and Writing Test Cases - Perform System and Functional Testing - Fault Analysis and Regression Testing - Designing Test Design Matrix - Grey Box Testing - Training and Mentoring - Recruiting and Managing QA Team - Database Management - Build Configuration and Deployment - Troubleshooting and Training the Customer on the use of the Application - Troubleshooting Configuration Issues - SQL Server Administration

NETSOL Technologies Inc.SQA Engineer

Jul. 2014 - Apr. 2015Lahore- Designing and Writing Test Cases - Perform System and Functional Testing - Fault Analysis and Regression Testing - Designing Test Design Matrix - R&D on White Box testing - Grey Box Testing - Database Management - Build Deployment - Troubleshooting Configuration Issues - SQL Server Administration

NetSol Technologies Inc.SQA Engineer

May. 2012 - Jul. 2013Lahore- Designing and Writing Test Cases - Perform System and Functional Testing - Fault Analysis and Regression Testing - Designing Test Design Matrix - R&D on White Box testing - Grey Box Testing - Database Management - Build Deployment - Troubleshooting Configuration Issues - Customer Support and Training - SQL Server Administration - Trained a Batch of 100 resources on the use of SQL Server 2008 R2

AFN TechnologiesManaging Partner

Jul. 2013 - Jun. 2014Lahore- Setting up the company. - Shortlisting and Hiring Technical Resources. - Writing up HR and General Policies for the Company. - Business Development and Acquiring Projects. - Project Execution and Timely Delivery. - Training Employees on Customer Support - Customer Support and Training - Resource Planning and Allocation. - Job Descriptions. - Recruiting and Staffing. - Employee Orientation, Development, and Training - Policy Development and Documentation - Employee relations; - Book Keeping, Taxation, and Government Affairs. - Running the Daily Affairs of the Company.

AIS TravelsTravel Consultant and Business Development

Dec. 2009 - Dec. 2010Lahore- Developed marketing & sales plan for company - Led business development (and direct sales) team consistently exceeding targets - Managed the reservation and customer service departments (using state of the art Abacus Global Distribution System) - Managed IT requirements for the company

Presto GroceriesChief Operating Officer

Dec. 2006 - Dec. 2009- Setup chain of grocery retail stores with annual turnover of over PKR 30 million - Recruited, trained and managed team of over 20 professionals - Developed policies and procedures for streamlined store operations - Managed customer interface and developed sales promotions - Led procurement negotiations and developed over 200 suppliers - Supervised daily purchase for stores - Managed accounting, legal, taxation and government affairs

Stewart TitleJunior Software Engineer

Feb. 2011 - May. 2012Lahore, Pakistan- Develop Use Cases and Test Cases - Develop and Maintain Test Plans and Test Scenarios - Execute Regression Tests, Functional Tests and System Tests - Report, track and determine priority of reported bugs - Practice document quality assurance practices - Good experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations. - Good experience in Installation testing, Replication of problems & Generation of bug report. - Sound Domain Knowledge of Warehouse Management System, Jobs Management System, Retail Management System and Land Records Management / Revenue System.