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Work Background
Burns & McDonnellDepartment Manager - IT Project Management Office
Jul. 2022 - May. 2024Kansas City Metropolitan AreaLeader of the new IT Project Management Office accountable for building a new consensus among all stakeholders across our business and re-defining how we authorize, prioritize, and govern our balanced project portfolio. The PMO's other mission is to own and mature our internal project management capabilities, mentor the next generation of project managers, and create a career path toward ultimately becoming Project Leaders.
Burns & McDonnellAsssociate IT Business Partner
May. 2022 - Jul. 2022Information Technology Business Partners (ITBP) serve as a strategic advisor and liaison between the business units, subject matter experts, and leaders within the Information Technology Department. The ITBP is the key IT point of contact with business unit Executives, Department Managers, and Project Managers and owns, develops, and maintains strong relationships across the Enterprise.
Apex SystemsSenior Mobility Product Manager
Mar. 2021 - May. 2022RemoteOwned the strategic and tactical project to create a Mobility Strategy and product offering for a major Rail Client. Accountable to the Head of IT Strategy and Architecture.
Apex SystemsSenior Project Manager
Mar. 2020 - Mar. 2021From the IT PMO, delivered on a varied portfolio of projects across several different transportation vertical organizations. Owned the project schedule, business case, and budgets up to 3MM USD. Managed matrixed remote team members in both the business and technology. Managed a Mobility POC that then created a need for a Mobility Strategy and transitioned to a Product Manager Role in the IT Strategy and Architecture Organisation.
UMB BankSenior Project Manager
Aug. 2018 - Mar. 2020Kansas City, Missouri AreaRecruited to handle an 11.9MM Implementation programme with an international team, and with significant travel to a remote team/site. Served as Principal PM for a highly complex project recovery for a signifigant Regulatory programme. Had full accountability for two key technology projects in the Wires and Credit Card business units. Managed all projects, and programmes, using established internal SDLC and PMI standard processes.
Stone Lock Global, Inc.Vice President Government and Regulatory Affairs
Nov. 2016 - Nov. 2017Kansas City, Missouri AreaResponsible for managing government and regulatory affairs programmes worldwide. Reporting directly to the CEO, duties included identifying, developing, and executing legislative affairs agendas at the international, national, and state level based on Stonelock's unique needs. Accountable for maintaining all required certifications and registrations for successful government contracting (SAM, CAGE, etc) as well as securing international registrations (such as CCC/CQC).
ProspectDirector - Aviation Services
Oct. 2009 - Jun. 2012London, United KingdomDirector of Aviation Services at Prospect, as well as serving as a scenario development consultant with experience in delivering significant business, technology, and public policy projects across Europe, Asia, and the US. I established a track record of collaboratively defining and influencing strategy at an executive level, particularly in the aviation sector.
Constellation Aviation ConsultingDirector
Jun. 2009 - Aug. 2012London, United KingdomOne of the Founding Directors of Contellation Aviation Consulting LTD, a London Based Aviation Consultancy that boasts an "airline boardroom in a box". Specialised in providing technical and political strategies and solutions to a variety of international clients. Served on the Board of Directors.
SilverjetPMO Manager - IT Programmes
Aug. 2007 - Aug. 2008At Silverjet I have accountability for creating the PMO, establishing process, as well as managing the delivery of technology projects and programmes that support the business ambitions to re-invent long-haul air travel. Specifically I managed a portfolio of 250+ projects that ranged from delivering change to our reservations system, e-commerce, web-site, mid & back office, mobile technology, ATI, airport and lounges, and operational systems. As Programme Manager of Customer Projects I worked closely with HR, IT, RM, and Finance to ensure the passenger experience was always our key consideration in our projects. Responsible for overseeing the business-critical relationships between all departments to ensure project delivery .Focused on delivering new city start-ups, filing for local AOCs, city start-up activities, and next generation aircraft interior selection. I also had an interim responsibility for Fraud and Revenue Protection.
TWC Aviation - Trans World ConsultingManaging Director
Jul. 2007 - Jun. 2016London Area, United KingdomTrans World Consulting (TWC) applies years of senior experience in the airline sector to support a wide array of industry programmes and projects around the globe. We help our clients with government and regulatory affairs strategies, as well as supporting carriers with sudden tactical challenges. We also offer expertise with managing large-scale business change, strategic forecasting and process modeling. Significant experience with both Joint Ventures and Mergers and Acquisitions.
American AirlinesManager- IT Delivery Services PMO, EMEA/ASPAC
Apr. 2004 - Jul. 2007London, United Kingdom* Newly created position providing technical services for EMEA/ASPAC within region with key objective to adapt and deliver corporate strategic projects.
* Presented compelling business cases to internal stakeholders to demonstrate benefits of change to their business and created delivery packs for 3rd party service providers within the region.
* Delivered substantial savings during WAN replacement project through successful provisioning, testing and post implementation support.
* Influenced corporate policy and strategic objectives to ensure business goals could be delivered within EMEA, successfully changing corporate ‘mindset’.
* Project managed station set ups, closures and changes: requirements planning for Madrid new terminal and relocation of various cargo and sales operations.
American AirlinesSenior Manager – Special Projects, EMEA
Jul. 2003 - Mar. 2004County Dublin, Ireland* Approached by Business Unit VP to take on ailing business critical project in Dublin.
* Managed government affairs and saved company over €7m in damages through recommending project deferment; influenced all parties through presenting financials and impact on future business objectives within region.
* Undertook substantial feasibility studies and created communications plans to alleviate staff concerns of changes within operation. * Successfully influenced Yield and Revenue management teams on significant limitations and systems restrictions for upgrade facilities, achieving paradigm shift in corporate thinking.
American AirlinesSenior Manager IT Project Management Office (PMO)
Aug. 2001 - Sep. 2003Lead business and technical Manager of IT Project Management at American Airlines. Responsible for planning, directing, and coordinating technology activities on an enterprise level Project Office Required Familiarity with the current technologies in the airline and technology industries (i.e. SITA Standards, Direct Connect, SABRE updates). Managed vendors, staff, budget, and strategic direction.
Trans World Airlines (TWA)Sr. Manager Airline Information Systems PMO
Jan. 1996 - Aug. 2002Manager of the Airline Information System (AIS) PMO, which was a newly created team within the Quality Assurnace department. Specific accountability for creating manageable, repeatable processes that could help us enable more effective AIS project delivery. Created project standards based on PMI best practice, and tailored a project health check that enable us to measure project and process strenghts and weaknesses. Later, the role evolved into a major role in the TWA/AA Acquisition, and I became a core team member of the IT acquisiton team accountable for EMEA and at one point overseeing tasks and risks for multiple business units.
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