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Work Background
Account Director
WonderEightAccount Director
Jan. 2025Riyadh, Saudi Arabia
Senior Account Manager
WonderEightSenior Account Manager
Sep. 2023 - Jan. 2025Riyadh, Saudi Arabia
Account Manager
WonderEightAccount Manager
May. 2023 - Sep. 2023Riyadh, Saudi Arabia
Program Manager (NOOR RIYADH)
Havas Events ParisProgram Manager (NOOR RIYADH)
Jul. 2022 - Dec. 2022Riyadh, Saudi Arabia•Coordinated with project sponsors and teams on four initiatives, achieving deliverables on time and within 85% of budget, enhancing project ROI. •Led production of creative assets, boosting engagement by 15% and aligning with project goals, improving brand perception. •Crafted and implemented a strategic communication plan, leading to a 20% increase in engagement and a 25% rise in project awareness, measured by social media metrics and website traffic analytics.
Account Manager
Bold AgencyAccount Manager
Sep. 2021 - Jun. 2023Riyadh, Saudi Arabia•Drove client satisfaction by 30%, achieving a 20% growth in client development through strategic leadership. •Led cross-functional teams to exceed client KPIs by 15%, enhancing campaign performance and team productivity by 25% through innovative solutions. •Optimized account profitability by 10% and streamlined service delivery, solidifying the agency’s reputation for excellence and reliability.
Business Development Manager
Flag M GroupBusiness Development Manager
Jul. 2020 - Nov. 2021Jeita, Mount Lebanon, Lebanon•Led campaigns boosting brand engagement by 20% and market share by 10% •Managed budgets to prevent overruns, increased on-site revenue by 30%, and lifted AOV by 25% through precise upsell/cross-sell tactics. •Improved customer satisfaction by 40% and reduced inquiries by 35% via website enhancements, in partnership with UX/UI and web teams.
New Business & SME Manager
LufthansaNew Business & SME Manager
Jan. 2020 - Mar. 2020Beirut, Lebanon
Corporate Sales Specialist
MEDCO SALCorporate Sales Specialist
Oct. 2015 - Dec. 2019New Leads & Portfolio Management • Generated 200 new leads the first year & committed to customer service by building relationships. • Exceeded monthly sales target by 15%. • Adjusted sales process based on interactions & results in the field. • Customer acquisition: Scheduled commercial appointments to negotiate contracts & bids for the fuel management system. • Customer retention: Developed influential relationships with customers at all levels & increased by 20% consumption of existing customers by materializing cross selling. • Renewed contracts with key clients accounts with more than $200 K/year. Marketing • Revamped the online platform including design, new reports & additional services following customers feedbacks. • Handled the LinkedIn account and its digital strategy. • Collaborated with marketing to screen potential business deals by researching market strategies, deal requirements & financials. • Coordinated with other departments to develop new products & services in conformity with customer requirements. • Created marketing campaigns to boost clients engagement & loyalty. • Handled annual events designed for our corporate clients. • Managed yearly budget to fit in the campaigns & department expenses. • Represented the company at trade shows association & specific events for the development of brand awareness.
Import Coordinator (VoC Coordinator)
Bureau VeritasImport Coordinator (VoC Coordinator)
Feb. 2014 - Oct. 2015Beirut-Dora
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