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Work Background
Bank of AmericaProduct Manager
Aug. 2021Charlotte, North Carolina, United States
Bank of AmericaProgram Manager
Jul. 2020 - Aug. 2021Charlotte, NC, United States
Bank of AmericaTechnical Project Manager - Digital Sales and Servicing Technology
Nov. 2018 - Jul. 2020Charlotte, North Carolina
Bank of AmericaQA Manager - Digital Sales and Servicing Technology
Jun. 2017 - Nov. 2018Charlotte, North CarolinaDelivered the award winning Digital Mortgage Experience as QA Manager and Project Test Manager
Managed a large team, on and off shore, operating in mature agile delivery
Bank of AmericaQA Team Lead - Digital Sales and Servicing Technology
May. 2016 - Jun. 2017Charlotte, North Carolina Area
ettain groupQA Analyst
Dec. 2015 - May. 2016Charlotte, North Carolina AreaIntegral part of the QA department, working across numerous projects in an Agile environment. o Delivering on role of QA Manager for each project, coordinating the QA effort and working closely with project managers, product owners and developers. o Successfully managing time and assignments in a fast paced environment. o Developing positive and negative test scenarios from requirement interpretation. o Accurately estimating effort for test design and execution work. o Efficiently documenting and communicating test results and defects.
McKesson Health ITQA Test Engineer
Jul. 2014 - Dec. 2015Charlotte, North Carolina AreaSubject matter expert within the QA team on a high priority project, with a strong belief in good communication, and collaboration across departments, to achieve high quality web applications. o Experienced test engineer, creating and automating positive and negative test scenarios, and maintaining the automation framework, using UFT, ALM and VBScript. o Strong communicator and collaborator with team members, developers, BAs, and management, with an emphasis on delivering efficient and effective testing in an integrated developer/tester environment. o Skilled at interpreting requirements, ensuring they are clear, testable and meet with end-user expectations. o Clear communicator, written and verbally, when reporting bugs to developers and other stakeholders.
o Focused on deadlines and deliverables – adhering to team priorities.
o Adept at executing and evaluating manual or automated test cases, with a strong eye for detail when running test cases.
o Experienced in identifying, analyzing and troubleshooting any potential quality issues and escalating potential quality issues when necessary. o Successful in working closely with our off shore team; delivering knowledge share sessions, devising test plans and project estimations; meeting deadlines and achieving goals.
McKesson Health ITQA Automation Engineer
Jun. 2013 - Jun. 2014Charlotte, North Carolina AreaBringing my manual testing experience and technical background together, accomplishing a more efficient testing process.
o Recognized for my QA skills and technical knowledge; leading to a promotion to Automation Engineer.
o Experienced in designing test scenarios and creating test cases.
o Skilled in using existing tools and techniques to automate and execute test cases, adhering to our in-house framework.
o Trained in executing and analyzing automation test results.
o Efficient at documenting, tracking and escalating issues when necessary.
o Assessed repeating tasks for automation suitability, to improve testing efficiency.
o Reviewed test run failures and suggest improvements to manual team.
McKesson Health ITQuality Assurance Analyst
Oct. 2012 - Jun. 2013Charlotte, North Carolina AreaEstablishing myself as a competent, thorough, detail-orientated QA analyst.
o Evaluated and tested healthcare IT applications and software development procedures to verify that the applications function according to requirements.
o Compiled, revised, and verified quality standards and test procedures for application design and product evaluation to ascertain quality of software.
o Reviewed new or modified applications, including documentation, diagrams, and flowcharts, to determine if the applications will perform according to requirements and user stories.
o Tested applications for validity of results, accuracy and reliability.
o Accomplished at troubleshooting client issues in live and test environments, to creating detailed work items that account for all scenarios ensuring complete fixes are delivered.
o Experienced in writing, revising, and verifying test plans to align with intended design and evaluate software quality.
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