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Work Background
North HighlandPeople & Change Expert Practitioner Consultant
Nov. 2018 - Jun. 2020Orlando, Florida AreaNotable Engagements:
Led a team of organizational change management, training and communications professionals in delivering Peoplesoft ERP for a large hospital system in the Southeast which met project timeline and budgetary objectives and, at the end of the engagement, were well on the way to realizing their project ROI. This project was the third largest revenue-producer at North Highland in 2019. Led the training workstream of a multi-million dollar SAP implementation for a fortune 500 pharmaceutical distribution company in the Northeast, pivoting delivery channel from in-person to virtual learning due to COVID in a record 1 month and still meeting Phase 1 delivery milestones.
Julie Noonan Consulting, LLC | dba Intuitive Wisdom Coach | WOSBFounder, CEO, Executive Coach, Change Strategist, Speaker, Digital Nomad
Jan. 2018United StatesOfferings: Leadership Coaching and Development Organizational Change Management for business transformation initiatives Team Effectiveness Workshops to increase employee engagement and productivity Engagements:
* Executive coach and Change Strategist for multiple projects at a global pharmaceutical company
* SAP ERP implementation for a global, multi-site medical device manufacturer - triaged and implemented change management priorities for 3-month countdown to "go live"
* Selection, configuration, implementation and change management of time tracking initiative for a knowledge management organization resulting in objective proof of team over-capacity and approval for much-needed additional resources
* Program Management and Marketing for the implementation of an Artificial Intelligence/Machine Learning Center of Excellence for a global pharmaceutical company
* Leadership Coach for rising Millenial leaders
State of TennesseeOrganizational Change & Training Consultant
Jun. 2012 - Feb. 2018Greater Nashville Area, TNAs part of the state's enterprise IT organization, delivered change management and training consulting strategies to the state's largest most complex systems implementation projects. Authored Change Management methodology to drive application of common change management practices in parallel with project management and business analysis methodologies. Projects included:
* Electronic Medical Records for Department of Mental Health
* Driver License System for Department of Safety and Homeland Security
* Customer Relationship Management for Department of Intellectual and Developmental Disabilities
* Planview Project Management for Project Management Offices across the state
The North Highland CompanySenior Manager, Human Capital & Change Management
Jun. 2006 - Aug. 2011Greater Nashville Area, TNWorked with some of the company's largest clients in several major cities where I provided Change Management, Human Capital, Organization and Workforce Design, Talent Management, Training, and Leadership Development/Executive Coaching services. I was regularly asked to present at the yearly company-wide meeting and received several awards for delivery excellence.
KeyBankSVP, Training Director
Sep. 2003 - Jan. 2006Cleveland/Akron, Ohio AreaWorked with a majority of the business units in the bank to create training and development strategies to improve workforce performance, enhance the talent pool, and provide innovative solutions to close the gaps between current and future state skills in service to business strategies.
EYLearning Consultant
Jul. 2000 - Sep. 2003Cleveland, Ohio, United StatesProvided organization development consulting to Partners and Directors in the Midwest Region of North America and served as a performance manager and learning consultant to E&Y's Center for Business Knowledge (CBK). Duties involved workforce strategy, executive coaching, leadership development, skills training, needs analysis and cultural analysis/intervention.
Palmer & CayInformation Technology Solutions Manager
Jun. 1999 - Jul. 2000Brought in to create the client facing functions of the Information Services group, including Communications/Training, Help Desk (all tiers), Business Analysis and Project Management functions.
First Union National BankVP, Training
Mar. 1991 - Jun. 1999Responsible for Commercial Bank Curriculum design, development and implementation.
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