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Work Background
IT Operation Director
Orders In Seconds, Inc.IT Operation Director
Feb. 2017 - Apr. 2024Nueva York, Estados UnidosLed the IT operations for OIS iMobile, a next-generation SaaS company providing e-commerce solutions. Spearheaded the development and optimization of platforms for sales force automation and customer service. • Reduced lead times by 30% and increased customer satisfaction by 25% through process optimization. • Implemented ERP, OMS, and POS solutions to drive efficiency across logistics and e-commerce. • Managed a global team, including offshore development resources, lowering labor costs by 20%. • Developed AI-powered solutions, improving productivity and enhancing customer engagement. • Increased MRR by 20% and decreased CAC by 25% through data-driven strategies.
IT Project Manager
Grupo HL, Tecnología para crecerIT Project Manager
Oct. 2015 - Jan. 2017San Salvador-Been part of the all software life cycle, since analysis requirements and the mock for release in QA environment and production for all our customers in Apple Store and Android Market. -Attended simulations where the release app’s new version transforms and cleanses data that was loaded and tested into the new ERP system; also attended meetings under SCRUM methodology to present daily achievements or issues. -Interacted with businesspeople and Functional Analyst to decide the best solution related to data transformation and cleanse processes -SQL Developer performing activities such as: analyze, transform and cleanse data according business requirements
Senior IT Developer
Almacenes Vidri, S.A. de C.V.Senior IT Developer
May. 2013 - Oct. 201521 av. sur entre 12 y 14 calle poniente, San Salvador, El Salvador-Analysis and development of administrative software ERP for the 13 stores shop under the programming languages C # Visual Basic NET IDE Visual Studio 2012 with relational database SQL SERVER 2008 the modules developed are: Inventory, Purchasing, POS, Accounting, Accounts Receivable, Accounts -Payable, Banks and treasury. -SQL Developer performing activities such as: analyze, transform and cleanse data according business requirements -Held the role of Lead Developer in a team of 3 Developers. -QA testing software to prove the quality in development process Interact between business people and a Functional Analyst to decide the best solution related to all requirements. Attend meetings under SCRUM methodology to present daily achievements or issues.
C# Developer / SQL Server 2008 Developer / SSIS Developer
Aveos Fleet Performance Inc.C# Developer / SQL Server 2008 Developer / SSIS Developer
Jan. 2009 - May. 2013Montreal, Quebec, Canada-Maintenance, repair, and overhaul (MRO) provider of airframe, component, engine, and maintenance solutions. The company had facilities in Montreal, Toronto, Winnipeg, and Vancouver. -SQL Developer performing activities such as: analyze, transform and cleanse data according business requirements for “Delta” data. -Interact with businesspeople and Functional Analysts to decide the best solution related to data transform and cleanse processes. -Attend simulations where the transformed and cleansed data was loaded and tested into the new ERP system; also attend meetings under SCRUM methodology to present daily achievements or issues. Preparation of validation reports to be shown to the business and SME´s using SSRS.
Information Technology Application Developer
Salazar Romero S.A de C.VInformation Technology Application Developer
Jan. 2007 - Oct. 2009San Salvador, El Salvador-Development of integration components between applications and systems (VB 9.0 and Visual Basic 6). -Analyst and Software Developer in Visual Studio 2008 Languages: ASP.NET, Visual Basic with SQL Server 2000 and 2005. -Application support in Visual Basic 6.0 with SQL Server 2000 and Access. -Technical support and management of Windows servers. -ADO.NET objects such as Data Reader, Database, and Data Adapter are used for consistent access to SQL 2000 data sources.

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