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Work Background
Eastern New Mexico UniversityYoga Instructor
Jun. 2024Portales, New Mexico, United States
Signal KitchenTalent Services and Registration
Dec. 2022Vermont, United StatesSupporting See Change Sessions flagship events and partner events, such as Beyond Bretton Woods. Gathering a global crew of adventurous minds to solve some of the world’s biggest problems 🌍 Online → Worldwide 🌐 In Person → Vermont, USA 🏔️
HumantoldIntake Director
Mar. 2022New York, United StatesThe intake department is an in-house referral team that handles initial contact with all potential clients, fee setting, communication of insurance details direct to client, appointment setting, various administrative/information tracking duties and managing on-going client concerns.
HumantoldYoga Instructor & Wellness Coordinator
Sep. 2020New York, United StatesHumantold exists to help people find the right care for their mental health and wellness journey.
- Set the vision and standards of the Employee Wellness Program
- Lead yoga instructor for the Employee Wellness Program
- Led lessons in one-on-one and small group formats
- Wellness Committee Officer for three years
HumantoldIntake Assistant
Jul. 2020 - Mar. 2022New York, United StatesOur intake department is an in-house referral team that handles initial contact with all potential clients, fee setting, communication of insurance details direct to client, appointment setting, various administrative/information tracking duties and managing on-going client concerns.
Earth's CallProduction Manager
Apr. 2019 - May. 2019Aspen, Colorado, United StatesFund for innovative solutions to the climate crisis.
Working with Harmonizing the Future team as Production Manager. Duties include collecting information about the panels to create the logistical onsite plan and execution. Room layouts, timing, audio visual, decor, panelist needs, etc and working with appropriate teams to advance and execute onsite. Collecting panel information to be distributed to Altour for registration and app needs. Working with the Altour team to create the registration and check in plan for Harmonizing the Future and working with the Altour registration system. Working with operations team to build Welcome area for check in. Onsite execution in Aspen, CO: Tuesday, May 14th - Monday, May, 20th.
heart fire yogaYoga Instructor
Jan. 2019 - Jan. 2022Buffalo, New York, United Statesheart fire yoga is an inclusive and community-focused yoga studio in the heart of Buffalo's west side neighborhood.
- Yoga class instruction; Yin Yoga & Vinyasa
Wanderlust Holdings, LLCDirector of Ticketing and Guest Services
Apr. 2018 - Apr. 2019Full Time Remote Department head
Wanderlust Holdings, LLCTicketing Systems Manager
Dec. 2016 - Apr. 2018Full Time Remote
Manages all Event Ticketing through Eventbrite & Sched Responsibilities:
- Communicate with key stakeholders across Events, Programming, Marketing, Finance and Sponsorship.
- Manage ticket inventory and customer sales through Eventbrite.
- Uphold WL’s ticketing best practices to ensure tickets are properly categorized in the database and for accurate financial reporting. - Responsible for Comp Ticket Procedure.
- Sched.com Set Up, Integration, & Maintenance for all US/CAN festivals & 108’s.
- Closely monitor ticketing fees and ensure proper compliance. - Prepare post-event Comp Reports & Ticket Settlement sheets.
- Support Wanderlust Hollywood’s Ticketing needs. - Support the Community team with in-person Affiliate sales set up
- Support Guest Services team with ticketing and scheduling troubleshooting as required.
The CourtyardYoga & Art Instructor
Jan. 2016 - Jun. 2018St. Croix, VIYoga Studio and Smoothie Bar
- Yoga class and workshop instruction; one-on-one, small & large groups
- Arranged and led pop-up community classes at various locations
- Batik workshop instruction (Wax resist fabric dying)
Wanderlust Holdings, LLCGuest Experience Coordinator
Jun. 2015 - Dec. 2016This role is primarily responsible for maintaining the online customer support for Wanderlust events. The Guest Services Coordinator works closely with the Director of Ticketing & Guest Services to ensure the support portal communication and FAQ’s are accurate and the guest expectation is met. Remote Position. Responsibilities:
- Manage online Support Portal; answer, organize and distribute all support communication - Ticketing, Scheduling, Troubleshooting, General Info, Group Sales, Vendors, Partnerships, Studio locations, Marketing, Media etc..
- Execute ticket sales and schedule creation through Wanderlust’s platforms; Eventbrite & Sched
- Distribution of Inquiries to International Partners.
- Create & update important customer facing information.
- Weekly reports.
- Hold Freshdesk Trainings: Company wide including International Partnerships
- Navigate and troubleshoot Eventbrite as well as Sched accounts for all events. Including but not limited to; Issuing tickets, creating & updating ticket options, schedule changes & updates, attendee profile management.
Yoga Sutra For Life LLCYoga Instructor & Assistant Teacher
Jan. 2013 - Jan. 2016Basking Ridge, NJYoga teacher training program focused on the traditional eight limb Raja Yoga style with master teacher, Rajitha Sandeep.
- Co-taught the training program; taught the Asana (pose) portion
- Adjusted the schedule and curriculum to meet changing Yoga Alliance requirements
- Hosted open houses and Q&A's for prospective students
Yoga Alliance ProfessionalsRegistered Yoga Instructor
Aug. 2012New Jersey, New York, U.S. Virgin IslandsYoga Alliance fosters and supports the high quality, safe, accessible, and equitable teaching of yoga.
- Private instruction
- Public classes
- Focused workshops
- Continuing education
Melissa Masser Photography & DesignPhotographer, Screenprinter, Instructor
Jan. 2006 - Jan. 2019- Freelance work for The Elucidator: Several covers and other photos within the publication.
- Photoshoots with musicians in coordination with Avenue A Records.
- Themed shoots for events/parties.
- Portraits & Weddings.
- Also work with other artists in my screenprinting studio, setting up and printing their designs. Some clients include: ZodiacLiving, Jocelyn Danna & Blackbird Apparel.
- Hosted group shows in NJ/NYC area featuring female artists
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