Spear Marketing GroupGroup Account Director
Sep. 2018 - Nov. 2020–Spearheaded account upselling strategies, generating over $2M in revenue, showcasing a proven capacity for driving substantial revenue growth.
–Orchestrated a stakeholder management strategy for key accounts, enhancing client relationships and resulting in an increase in client satisfaction and retention.
–Championed the professional development of the account executive team, leading to an increase in team performance and a direct contribution to organizational growth.
–Developed and implemented targeted Account-Based Marketing (ABM), lead management, and demand generation strategies for major accounts like SAP Concur, Microsoft, Enerbank, Google, and Checkr.
–Led client change management initiatives, delivering strategic solutions resulting in enhanced adaptability, operational efficiency, team collaboration, and productivity.
–Designed and led team training initiatives to boost skills and collaboration, enhancing team performance and learning culture.
–Identified and addressed diversity, equity, inclusion, and belonging (DEI&B) gaps, establishing an internal Employee Resource Group (ERG) aligned with organizational values and commitments, leading to an increase in employee engagement in DEI&B initiatives.